Remote Customer Service Assistant

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  • Proposals: 9
  • Remote
  • #521
  • Archived
Lesleyanne H.Adrienne R.Natalie S.Helen C.Lizhi W. + 4 others have already sent a proposal.
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Description

Experience Level: Entry
We need someone with excellent telephone skills and customer care skills to act as our Customer Service assistant. This can be a remote role but you will need to be based in the UK since the customer calls are made to a 0845 number. In addition you will need to manage the customer care email inbox.

We estimate that this will currently take approx 1 hour per day for the emails max and 30 mins on the phone max. On average we get around 5 phone calls a day.

Any issues that you won't be able to deal with on the spot will need to be passed on to our team.

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