Inbound Call Center Representative
- or -
Post a project like this$23/hr
- Posted:
- Proposals: 20
- Remote
- #2096329
- Expired
Sr. Software Developer | Mobile & Web Developer | Digital Marketer | Graphic Designer | Admin Support Rep.
Delhi
Customer Support Rep; Technical Support Rep: Data Entry; Virtual Assistant; Internet Researcher
San Pedro
20932742345642775483223581523443792341625233461223360652169659231272821137142253262
Description
Experience Level: Intermediate
We are seeking Call Center Representatives for CONTRACT assignments. This is long-term contract assignment opportunity. As a Call Center Representative, you will be responsible for handling a high volume of inbound calls in addition to other work items. Successful candidates must have excellent verbal skills, be personable over the phone, be well-versed in computer systems, and network functions. Candidates should be reliable, and able to provide outstanding customer service.
If you meet the qualifications listed below, APPLY NOW!
Shifts Available: 8:00am-4:30pm, 9:30-6pm, and 11:30am-8pm
Responsibilities include:
Responding to routine customer inquiries via phone and email using scripted responses.
Documenting all call details into case management system (CRM).
Adhering to call center compliance metrics and service level agreements.
Providing world-class service to customers in an accurate, efficient, and professional manner.
Experience:
2-3 years’ experience in an inbound call center environment required.
Must possess excellent and professional communication skills, flexible, organized, attention to detail, able to work in a team environment, and handle difficult customer situations.
Intermediate to advance computer skills required with proficiency in navigating multiple systems/databases.
If you meet the qualifications listed below, APPLY NOW!
Shifts Available: 8:00am-4:30pm, 9:30-6pm, and 11:30am-8pm
Responsibilities include:
Responding to routine customer inquiries via phone and email using scripted responses.
Documenting all call details into case management system (CRM).
Adhering to call center compliance metrics and service level agreements.
Providing world-class service to customers in an accurate, efficient, and professional manner.
Experience:
2-3 years’ experience in an inbound call center environment required.
Must possess excellent and professional communication skills, flexible, organized, attention to detail, able to work in a team environment, and handle difficult customer situations.
Intermediate to advance computer skills required with proficiency in navigating multiple systems/databases.
Bergs D.
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Last project
14 May 2024
United Kingdom
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