Customer Service Representative
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Rockstar Virtual Assistant | Customer Service | Data Entry | Transcription | Lead Generation | Social Media Manager | Content Producer
Singapore
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Description
Experience Level: Intermediate
we are seeking customer service professionals preferably with a call center background for a four-month contract position. The candidate will resolve customer complaints via phone, email, mail or social media. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Cancel or upgrade accounts. Assist with placement of orders, refunds, or exchanges.
Responsibilities for this job will include:
Answering inbound calls
Performing research to address customer issues and concerns
Troubleshooting customer accounts and providing resolutions
Qualifications for this job include:
High school or equivalent level of education required
One to two years of call center experience strongly preferred
Proficiency in Microsoft Excel strongly preferred
Fluent in English and Spanish preferred but not required
Responsibilities for this job will include:
Answering inbound calls
Performing research to address customer issues and concerns
Troubleshooting customer accounts and providing resolutions
Qualifications for this job include:
High school or equivalent level of education required
One to two years of call center experience strongly preferred
Proficiency in Microsoft Excel strongly preferred
Fluent in English and Spanish preferred but not required
Josh S.
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Last project
14 May 2024
United Kingdom
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