Customer service - email answering, possibly live chat correspondance also.
- or -
Post a project like this$10/hr
- Posted:
- Proposals: 2
- Remote
- #106739
- Expired
Description
Experience Level: Entry
We are looking for a Customer Service professional to deliver excellent support to our customers via email and possibly online chat. Here's what you need to know.
Your responsibilities:
- Respond to customer inquiries via email in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
Requirements:
- Excellent written communication skills in English, including proper spelling and grammar
- Knowledge or/and experience of Windows Live Mail as well as of the Internet in general
- Excellent organizational skills and the ability to manage multiple priorities
Payment to be discussed. For emails there will likely be a fee per email you will receive on top of a basic hourly rate which will be dependent on whether live chat monitoring is required.
If work is done to a satisfactory standard and as agreed, this position will be permanent.
Please get in contact if you are at all interested, I am ready to answer any questions you may have.
Your responsibilities:
- Respond to customer inquiries via email in an efficient and effective manner
- Evaluate, trouble-shoot and follow-up on customer issues
- Maintain regular and consistent attendance and punctuality
Requirements:
- Excellent written communication skills in English, including proper spelling and grammar
- Knowledge or/and experience of Windows Live Mail as well as of the Internet in general
- Excellent organizational skills and the ability to manage multiple priorities
Payment to be discussed. For emails there will likely be a fee per email you will receive on top of a basic hourly rate which will be dependent on whether live chat monitoring is required.
If work is done to a satisfactory standard and as agreed, this position will be permanent.
Please get in contact if you are at all interested, I am ready to answer any questions you may have.
John S.
0% (0)Projects Completed
1
Freelancers worked with
1
Projects awarded
50%
Last project
22 Dec 2011
United Kingdom
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