Customer service assistant in UK
3014
$$
- Posted:
- Proposals: 13
- Remote
- #1015131
- Archived
Description
Experience Level: Intermediate
Estimated project duration: Ongoing
We are looking for customer service assistant in the UK to help with the following tasks
(full training will be given):
- Provide excellent customer service,
- Answering queries by phone and email
- Carry out telephone consultation with UK clients to confirm requirements and explain our services
- Processing registrations - take initial date and rearrange in Word to make a nicely presented document
- Follow customer service by email and telephone to answer any enquiries
- Providing email/telephone support to customers that are having difficulties with the service
- Back up admin/calls to assist with our service
- Limited data entry
Profile :
- Positive, enthusiastic and helpful with a “can do” attitude towards our clients
- Good telephone manner
- Organised, discrete, diplomatic
- Located in the UK able to male/take calls from UK number (can be provided)
- Available during peak season June/July and most of the school holidays (not necessary at Christmas)
- Ideally able to make calls in the afternoon until 5-6pm
- Good word skills
- HR background a plus but not essential
- Another European language would be a plus
- Good people skills and good judgement
- Flexible regarding other tasks we may need help with
(full training will be given):
- Provide excellent customer service,
- Answering queries by phone and email
- Carry out telephone consultation with UK clients to confirm requirements and explain our services
- Processing registrations - take initial date and rearrange in Word to make a nicely presented document
- Follow customer service by email and telephone to answer any enquiries
- Providing email/telephone support to customers that are having difficulties with the service
- Back up admin/calls to assist with our service
- Limited data entry
Profile :
- Positive, enthusiastic and helpful with a “can do” attitude towards our clients
- Good telephone manner
- Organised, discrete, diplomatic
- Located in the UK able to male/take calls from UK number (can be provided)
- Available during peak season June/July and most of the school holidays (not necessary at Christmas)
- Ideally able to make calls in the afternoon until 5-6pm
- Good word skills
- HR background a plus but not essential
- Another European language would be a plus
- Good people skills and good judgement
- Flexible regarding other tasks we may need help with
Claire B.
99% (31)Projects Completed
26
Freelancers worked with
26
Projects awarded
24%
Last project
2 Apr 2024
United Kingdom
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