Customer Service Agent
- or -
Post a project like this£11/hr(approx. $14/hr)
- Posted:
- Proposals: 43
- Remote
- #2155946
- Expired
The Time Saver - Copy typing, Data Entry, Research, proofreading, Customer Service
Worcester
Professional bid and tender submissions, funding applications and business proposals. Experienced researcher and business developer
Pontremoli
2388221959394820991238533321979502396450294871
Description
Experience Level: Entry
Estimated project duration: 1 - 6 months
We are looking for a hardworking individual who is fluent in english written and verbal. They will be a hardworking and ethical person who has a desire to do the very best in any task that is set.
We require an assistant to work within our CRM and booking management system to ensure that our property data is kept up to date and is accurate and that our guests have provided the relevant information to ensure that we maintain our excellent levels of service.
Key Result Areas:
* Achieve Additional Sales
* Ensure every booking is 100% up to date before check in date
* Ensure for every booking that the management team is ready for the guest arrival before check in date
* Ensure every customer is responded too within 4Hrs
Minimum Standards of Performance:
* Fast Internet (20mb download and 5mb upload)
* Fluent in English
* Typing Speed - 25 Words Per Minute (High Level of Accuracy)
* Knowledge of CRM's
* Ability to be self managed
* To meet agreed deadlines
We require an assistant to work within our CRM and booking management system to ensure that our property data is kept up to date and is accurate and that our guests have provided the relevant information to ensure that we maintain our excellent levels of service.
Key Result Areas:
* Achieve Additional Sales
* Ensure every booking is 100% up to date before check in date
* Ensure for every booking that the management team is ready for the guest arrival before check in date
* Ensure every customer is responded too within 4Hrs
Minimum Standards of Performance:
* Fast Internet (20mb download and 5mb upload)
* Fluent in English
* Typing Speed - 25 Words Per Minute (High Level of Accuracy)
* Knowledge of CRM's
* Ability to be self managed
* To meet agreed deadlines
Iain C.
100% (9)Projects Completed
8
Freelancers worked with
7
Projects awarded
23%
Last project
16 Dec 2018
United Kingdom
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Log inClarification Board Ask a Question
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Is it a remote Job, can one allpy from other country?
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Hi. This looks interesting. I have customer service and admin experience. I am a fast and accurate typist. What hours do you require ?
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What would be the preferred time zone and working hours?
Iain C.28 Sep 2018United Kingdom - GMT Time Zone Working between 9am and 6pm
718347716843716325
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