Customer service
- or -
Post a project like this£10/hr(approx. $13/hr)
- Posted:
- Proposals: 27
- Remote
- #1015379
- Expired
GIATICA, IT Consultant + Hosting Business .NET Framework Specialists, WCF, WPF, ASP.NET, SQL Server
Milano
11082191010008101251410166601027533105134010887061146003117351111583241154008976624
Description
Experience Level: Intermediate
The Job
Respond to all shopper queries across social media channels & our customer service helpdesk.
Update customer service progress documents.
Work alongside the customer experience team to build relationships and improve current processes.
Liaise with our brands to ensure orders get out quickly and efficiently.
Action refunds.
Provide styling advice.
You have
Excellent product & market knowledge.
Have natural charm and ability to make people feel happy.
Great spelling & grammar.
Act as a brand ambassador outside the customer experience team.
Zendesk experience is a plus.
Exceptional communicator and very organized.
Respond to all shopper queries across social media channels & our customer service helpdesk.
Update customer service progress documents.
Work alongside the customer experience team to build relationships and improve current processes.
Liaise with our brands to ensure orders get out quickly and efficiently.
Action refunds.
Provide styling advice.
You have
Excellent product & market knowledge.
Have natural charm and ability to make people feel happy.
Great spelling & grammar.
Act as a brand ambassador outside the customer experience team.
Zendesk experience is a plus.
Exceptional communicator and very organized.
Emma W.
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Last project
6 May 2024
United Kingdom
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