Call Answering and Dispatch
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Post a project like this1985
$18/hr
- Posted:
- Proposals: 16
- Remote
- #2195871
- Awarded
Social Media Management & marketing | Chat Support | Customer Service Representative | E-Commerce
Antipolo
Virtual Assistant, Property Manager, Lead Generation, Business Development, Data Processing
Coimbatore
Inside Sales and Business Development Expert with Customer Service, Research, Sales and Telemarketing roots.
Manila
Social media marketing, telly calling, sales, event management, customers care, HR, Vertual secretary, calendar management, makeup artist, event planner, Hotel manager
Hyderabad
22626723993241061743476744567391301887190217523689052415661242070424212512421840
Description
Experience Level: Intermediate
Hello!
Our firm, AllyTech USA, allytechusa.com, is seeking a professional entity to manage inbound calls and at times perform outbound calls for our clients. Clients will generally be calling as new clients as we are a startup. We have a challenge to capture all the incoming calls as potential customers go elsewhere if they reach voicemail. Upon receiving the call the entity will represent as AllyTech (ally pronounced as ali in Alibaba) and greet customers with the most understanding possible and in a friendly manner.
Our work flow is generally pretty light but we anticipate new call volume growth. It will be required of the individual to perform basic training of thirty minutes or so to learn our tasks. The entity will greet clients and create a ticket and schedule the appointment for the client via our website, allytechusa.com.
Our firm, AllyTech USA, allytechusa.com, is seeking a professional entity to manage inbound calls and at times perform outbound calls for our clients. Clients will generally be calling as new clients as we are a startup. We have a challenge to capture all the incoming calls as potential customers go elsewhere if they reach voicemail. Upon receiving the call the entity will represent as AllyTech (ally pronounced as ali in Alibaba) and greet customers with the most understanding possible and in a friendly manner.
Our work flow is generally pretty light but we anticipate new call volume growth. It will be required of the individual to perform basic training of thirty minutes or so to learn our tasks. The entity will greet clients and create a ticket and schedule the appointment for the client via our website, allytechusa.com.
Robert L.
79% (16)Projects Completed
9
Freelancers worked with
8
Projects awarded
34%
Last project
30 Sep 2019
United States
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Greetings Robert,
What's your geo-target, UK, Canada, U.S. etc?
When do you need to roll out the campaign?
Any idea of on weekly time commitment?
Website I can view?
Many thanks..
PaulRobert L.14 Nov 2018Asap
Paul D.15 Nov 2018Thanks Robert.
What time lines do you need covered throughout the course of the business week, assuming there's no work on the weekends?
Do you have a rough idea of how much time weekly will be required to man incoming calls and handle admin functions?
Many thanks..
Paul -
Are you using your own CRM or Voip for people to do this remotely
731436731133
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