Relationship Projects

Member Engagement & Relationship Manager (Outbound Calling)

Member Engagement & Relationship Manager (Outbound Calling) **Location:** Remote **Hours:** Flexible (Initial project basis with the potential for ongoing work) **Company:** Beaufort Private Equity About Us Beaufort Private Equity is a private members' club focused on connecting sophisticated and high-net-worth investors with private investment opportunities, education, events, and industry insights. We have a community of over 1,000 members and pride ourselves on being a highly relationship-driven business. Unlike many organisations, we believe in building genuine relationships with our members and maintaining personal communication wherever possible. We are now seeking an experienced and professional individual to help us reconnect with members, strengthen engagement, and ensure our community continues to receive a high level of personal service. The Role This is **not a sales role**. You will be contacting existing members who have previously registered with Beaufort Private Equity. Some members may have become less engaged over time, unsubscribed from communications, changed email addresses, or simply not spoken with us for a while. Your role will be to reconnect with these members, understand their current situation, gather feedback, update records where required, and help strengthen relationships within our investor community. You will be representing Beaufort and therefore must be able to communicate professionally and confidently with business owners, investors, entrepreneurs, and senior professionals. Responsibilities * Reconnect with existing members in a friendly, professional manner. * Update member contact information where required. * Understand why members may have disengaged from communications. * Gather feedback and insights from members. * Reintroduce members to our weekly updates, events, and communications. * Identify members who would welcome further contact from our team. * Maintain accurate call notes and CRM records. * Represent the Beaufort brand professionally at all times. * Escalate any opportunities, concerns, or member feedback to the team where appropriate. What Success Looks Like The successful candidate will help us: * Re-establish contact with existing members. * Improve member engagement and communication. * Ensure member records remain accurate and up to date. * Identify members who would welcome further conversations with our team. * Gather valuable feedback to help us improve our member experience. * Strengthen relationships within our investor community. This is a quality-focused role rather than a volume-based calling position. We value meaningful conversations over call numbers. What We're Looking For We are specifically seeking someone who has: * Strong outbound calling experience. * Excellent communication, rapport-building, and listening skills. * A warm, professional, and relationship-focused approach. * Confidence speaking with business owners, investors, entrepreneurs, and senior decision-makers. * Experience using CRM systems and maintaining accurate records. * A proactive attitude and the ability to work independently. Highly Desirable Experience Experience within any of the following sectors would be advantageous: * Financial Services * Wealth Management * Private Equity * Investment Firms * Investor Relations * Membership Organisations * Professional Services * Business Coaching or Consulting Important This role is focused on relationship building, member engagement, and client care. We are **not** looking for aggressive salespeople or script-readers. We are looking for someone who can build rapport quickly, hold intelligent conversations, make people feel valued, and represent our business professionally. Application Requirements To help us identify the most suitable candidates, please include the following in your proposal: 1. A brief overview of your outbound calling experience. 2. Details of any experience working with investors, financial services firms, wealth management businesses, membership organisations, or professional services companies. 3. Examples of member engagement, client retention, reactivation, or relationship-building projects you have worked on. 4. Your expected hourly rate. 5. Your availability over the next four weeks. 6. How many quality outbound calls you would typically expect to complete per hour. 7. A short voice recording (1–2 minutes) introducing yourself and explaining why you would be suitable for this role. ### Important Please start your proposal with the words: **MEMBER ENGAGEMENT** Applications that do not follow this instruction may not be considered. We are looking for someone who genuinely enjoys building relationships and creating positive experiences for members, rather than someone focused purely on making sales calls.

Looking to build a CRM System

Hi, I'm looking to build a bespoke CRM for my wellbeing business, The Calm Within Method. I need someone who can help create a professional, easy-to-use system that will grow with my business. The CRM should help me manage client records, treatment history, bookings, follow-ups, packages, products, marketing and workflows, with the ability to automate tasks where possible. I'm looking for someone with experience building CRM systems who can also advise on the best platform to use. Ideally, I'd like to build a long-term working relationship, as there will likely be ongoing improvements and future projects. If this sounds like something you can help with, I'd love to hear how you would approach the project and see examples of similar work you've completed. I look forward to hearing from you. Many thanks, Kerry

Micro Influencer Outreach

# Freelance Creator Outreach & Community Manager (EU Skincare Brand) ## About Us We're launching a premium European certified organic skincare brand focused on high-quality ingredients, transparency, and sustainable beauty. Our initial growth strategy is centered around authentic creator partnerships rather than traditional influencer advertising. We're looking for someone who enjoys building genuine relationships with skincare content creators and can help us establish a strong community before launch. --- ## Role Overview We're looking for an experienced freelance Creator Outreach & Community Manager to identify, contact, and build relationships with micro creators across Europe. Your primary goal is to secure product seeding opportunities with creators who produce authentic skincare content and can generate honest reviews, UGC, and social content. This is a relationship-building role—not a mass outreach position. --- ## Responsibilities ### Creator Research * Identify relevant skincare, beauty, wellness, and lifestyle creators across: * Instagram * TikTok * YouTube Shorts * Focus primarily on creators located in: * Germany * United Kingdom * Netherlands * Sweden * France * Denmark * Evaluate creators based on: * Audience quality * Engagement rate * Content quality * Brand fit * Authenticity ### Outreach * Write personalized outreach messages. * Contact creators via email or direct message. * Build genuine relationships. * Answer creator questions professionally. * Coordinate shipping information. * Follow up with creators after delivery. * Encourage honest product reviews (never request only positive reviews). ### Campaign Management Maintain a creator database including: * Contact details * Platform * Country * Follower count * Engagement rate * Outreach status * Shipping status * Content received * Permission to reuse content * Future collaboration opportunities ### Reporting Provide a weekly report covering: * Creators researched * Outreach sent * Response rate * Products shipped * Content created * UGC received * Opportunities and recommendations --- ## Requirements * Experience working with beauty, skincare, wellness, or lifestyle brands. * Strong written English. * Excellent communication skills. * Highly organized. * Comfortable using spreadsheets or Airtable. * Experience with Instagram and TikTok outreach. * Able to identify authentic creators rather than relying solely on follower count. Preferred: * Experience with European skincare brands. * Knowledge of organic or natural beauty. * German, French, Dutch, or Swedish language skills are a plus. --- ## Success Metrics (KPIs) Weekly: * Research 100–150 qualified creators. * Send 50–75 personalized outreach messages. * Achieve a response rate of at least 20%. * Secure 10–15 product seeding agreements. Monthly: * Ship products to 30–50 creators. * Receive 20+ pieces of user-generated content. * Obtain permission to reuse content from participating creators. * Build a pipeline of creators interested in future collaborations. --- ## What We're Looking For We're not looking for someone who sends hundreds of generic messages. We're looking for someone who enjoys building long-term relationships with creators who genuinely align with our brand and values. You should be proactive, detail-oriented, and passionate about skincare and community-building. --- ## To Apply Please include: * A brief introduction about yourself. * Your experience with influencer or creator outreach. * Examples of campaigns you've managed. * Any results you've achieved (response rates, UGC generated, partnerships, etc.). * The tools you use for creator research and campaign management. * Your hourly rate or preferred pricing model. * Your availability.

opportunity

Sales Expert for Digital Marketing Agency

We are looking for an experienced sales professional to help grow our digital marketing agency by securing new monthly retainer clients across Ireland and the UK. Our agency specialises in digital marketing and social media management for healthcare providers, including care homes, home care companies and other healthcare organisations. What you'll do Identify and prospect qualified leads within the healthcare and care sector. Build relationships with decision makers. Present our digital marketing and social media management services. Manage the full sales cycle from initial outreach through to closing. Consistently generate new monthly retainer clients. Work independently while collaborating with our team on proposals and onboarding. Ideal candidate Proven track record in B2B sales and closing high-value service contracts. Experience selling digital marketing, social media management or agency services. Strong understanding of the Ireland and UK business markets. Excellent communication, negotiation and relationship-building skills. Self-motivated with a results-driven approach. Experience in the healthcare or care sector is an advantage but not essential. What we offer A long-term partnership opportunity with a growing agency. Attractive compensation with flexible options, including commission, retainer or a hybrid structure, depending on experience and performance. High-quality service offering with a clear niche and strong market demand. Opportunity to play a key role in scaling the business. If you have a proven ability to identify opportunities, build relationships and consistently close monthly retainer business, we'd love to hear from you. Please include details of your previous sales experience, relevant results achieved, and how you would approach winning clients in the Ireland and UK healthcare market.

Looking for Active Reddit Users for a Turkey Dental Clinic

Looking for Reddit Users to Help Share post About a Dental Clinic in Turkey We are looking to collaborate with active Reddit users from Europe, the USA, Canada, or Australia who have well-established, genuine Reddit accounts with a consistent posting history. The role is to participate naturally in relevant Reddit discussions and, only if you have a genuine experience with our clinic or can accurately disclose your relationship, share honest, balanced feedback. We are not looking for spam, fake reviews, or exaggerated promotional content. Requirements: * Genuine Reddit account with regular activity. * Based in Europe, the USA, Canada, or Australia. * Good understanding of Reddit etiquette and community rules. * Ability to write natural, conversational English. * Experience participating in relevant subreddits is a plus. Please include: * Account age. * General activity level. * Relevant experience with Reddit community engagement.

B2B Business Development Assistant for Construction Company

Business Development / Lead Generation – Construction Industry We are a construction company working across London and are looking for a UK-based Business Development Executive to join our team. Please note: Applicants must be based in the UK. Applications from outside the UK will not be considered. Main responsibilities * Contact architectural practices and freelance architects by phone and email. * Introduce our company and build professional relationships. * Help our company secure invitations to tender for construction projects. * Build new relationships with architects and maintain existing ones. * Assist with communication throughout the tender process when required. Full training and all the information you need about our company and services will be provided. We are not looking for someone who simply makes a large number of calls. We are looking for someone who can build relationships, communicate professionally and achieve results. Ideal candidate * Previous experience in Business Development, Lead Generation or Sales. * Experience working with construction companies or within the construction sector in a business development, sales or client-facing role would be an advantage, but is not essential. * Confident speaking to people on the phone and communicating professionally by email. * Professional, organised and motivated by results. What we offer * Work starting from approximately 5 hours per week, with the opportunity to increase hours over time depending on workload, results and mutual agreement. * Your working schedule will be agreed in advance. Calls and emails should be carried out during normal business hours. * Hourly pay plus performance-based bonuses. * A long-term opportunity for the right person, with increasing responsibility and earning potential as we build a successful working relationship. The hourly rate shown is a starting point. The final rate will depend on your experience, knowledge and the value you can bring to our company. When applying, please tell us: 1. Have you worked in a Business Development, Sales or Lead Generation role before? 2. Have you worked with construction companies or within the construction sector in a business development or client-facing role? 3. Why do you think you would be a good fit for this role?

Business Development Executive

TBMC seeks a proactive Business Development Executive to expand our UK and European client base across Real Estate, Property Management, Hospitality, F&B and E‑commerce. Responsibilities include identifying high‑value prospects, executing targeted outbound outreach via LinkedIn, email and calls, cultivating relationships with founders and decision‑makers, and booking qualified meetings for leadership. Maintain CRM integrity, manage a robust sales pipeline and uncover strategic partnerships. Ideal candidates bring proven B2B lead generation experience, excellent communication, CRM and outbound tool proficiency, and a results‑driven mindset to scale a fast‑growing agency.

Commercial / coordinator

Someone responsible for: * pipeline * CRM * lead follow up * partnerships * podcast outreach * newsletter operations * relationship management My biggest challenge & focus is continuous pipeline generation & management The right person: – I am looking for someone with experience in professional services and/or sport, and I’d like to see some samples of your work and understand your familiarity with LinkedIn Sales Navigator – I want to run this for a trial period: 30 days, paid, with agreed KPIs (e.g. 20 qualified conversations per month) – I am looking to retain the right person long-term – Looking for a great communicator, good listener, high EQ and commercially experienced

Experienced Person Required For Sales & New Business

Seeking an experienced sales and new business professional to drive revenue growth and expand market presence. Responsibilities include identifying prospects, cultivating relationships, developing and executing strategic sales plans, negotiating contracts, and closing deals. Candidate must demonstrate strong communication, networking, and presentation skills, a proven track record in B2B sales, and the ability to work independently to meet ambitious targets. Prior experience in lead generation, CRM management, and market analysis is required.

Part-time sales/outreach support for a UK period-care brand

CalmKit is a UK brand selling premium first-period kits for girls aged 8–13 (calmkit.shop). I need ongoing part-time support (5–8 hrs/week) focused on retailer and pharmacy outreach: • Emailing and calling independent pharmacies and gift shops with a sale-or-return stocking offer • Following up on leads and managing responses • Keeping a simple tracker of who’s been contacted, replied, or agreed to stock • Occasional light admin: scheduling social posts, basic email list management I’ll provide the pitch materials, retailer list, and messaging — you’ll be doing the outreach, follow-up, and light relationship-building. Sales or outreach experience preferred, ideally in retail, wholesale, FMCG, or similar. Comfortable on the phone and with cold email. Budget: £150/month base + small commission per retailer that agrees to stock (open to discussing structure with the right person).

opportunity

60 animation explainer videos

I want social media video animation content for our coaching business a monthly reoccurring period. This will consist of 60 videos. Runtime 30-60 seconds per video. This will include explanier type, easy to understand, detailed scientific videos. You will develop scripts and voiceover clones. They will have high-end quality editing and be suitable for professional use across multiple of platforms including Instagram tiktok x and other suitable social media platforms. We are seeking for a long-term relationship for this content on a monthly recuring basis. Please provide a full cost for the 60 videos at the requested runtime on your response. Also example videos will be welcomed so we can review them and respond. Thank you for your support.

Email Marketing Specialist Needed (Strategy, Setup & Campaigns)

We're looking for an experienced Email Marketing Specialist to build and manage our email marketing strategy from the ground up. We already have a large database of contacts who have enquired through our websites, requested our media kits, and subscribed to our newsletters. However, we don't currently have an email marketing platform or strategy in place, so we're looking for someone who can take ownership of this area and help us establish it correctly. Initially, we'd like you to recommend the most suitable email marketing platform for our business, set it up, and develop a long-term strategy. Ongoing responsibilities will include creating engaging email campaigns, writing compelling copy, designing professional emails, and managing regular communications such as: New YouTube episode announcements Weekly highlights Blog post updates Company news Automated email sequences Other creative campaigns to keep our audience engaged We're looking for someone with proven experience in email marketing who understands audience segmentation, automation, A/B testing, deliverability, analytics, and campaign optimisation. More importantly, we want someone who can think strategically, bring new ideas to the table, and advise us on industry best practices—not simply execute instructions. When applying, please include: Examples of email campaigns you've created. Evidence of measurable results you've achieved (open rates, click-through rates, conversions, lead generation, revenue growth, etc.). Which email marketing platforms you've used and which you would recommend for our business. A brief overview of how you would approach building our email marketing strategy from scratch. We're looking to build a long-term relationship with the right person who can help us grow this channel and make email marketing an important part of our overall marketing strategy.

Bookkeeper

Bookkeeper Required (Xero Experience Essential) I’m looking for a reliable and approachable bookkeeper to support my newly formed business on an ongoing basis. The role will primarily include: ● Preparing and submitting VAT returns. ● Day-to-day bookkeeping in Xero. ● Bank reconciliations. ● Keeping accounts accurate and up to date. ● General bookkeeping and financial administration. ● Providing advice and guidance where needed as the business grows. I’m looking for someone who: ● Is experienced with Xero. ● Has previous bookkeeping and VAT return experience. ● Is organised, accurate, and reliable. ● Is easy to communicate with and happy to explain things in straightforward terms. ● Enjoys working with small businesses and helping them establish good financial processes from the outset. This would ideally suit a freelance bookkeeper or a small accountancy practice. As the business is newly established, the workload will initially be fairly light but is expected to grow over time. If you’re interested, please get in touch with a little information about your experience, availability, and your pricing. I look forward to finding someone I can build a long-term working relationship with.

Virtual Assistant

Freelance Virtual Assistant Wanted We are looking to build a relationship with a reliable and professional Freelance Virtual Assistant who can provide administrative support on an hourly basis, as and when required. The primary responsibilities will include: * Making and receiving telephone calls on our behalf. * Arranging and confirming appointments. * Managing diaries and calendars. * Managing and responding to emails. * Drafting professional correspondence. * Following up with clients and contacts. * General administrative support. * Internet research and other virtual assistant tasks as required. We’re looking for someone who is: * Friendly, confident and professional on the telephone. * Highly organised with excellent attention to detail. * An excellent communicator with outstanding written and spoken English. * Able to work independently and maintain complete confidentiality. * Experienced in providing virtual assistant or executive assistant services. * Proficient in Microsoft Office, Google Workspace and other online tools.

Part-Time Freelance US Telemarketer

We have an exciting opportunity for an experienced freelance telemarketer to join our growing B2B business development agency. This is a flexible, ongoing freelance role, working 20 hours per month. We are a UK-based business development agency working with clients across a variety of industries worldwide. We support our clients' marketing and sales teams by improving the quality of their lead generation through lead qualification, outbound prospecting and business development activities. Our clients operate in diverse sectors, making this a varied and interesting role that requires the ability to quickly understand different businesses and represent them professionally. We are a fully remote team and pride ourselves on delivering exceptional service and results for our clients. We're looking for someone who shares our commitment to professionalism, customer experience and high-quality conversations. The Role Using VoIP software, CRM systems and email, you will: * Qualify inbound and outbound leads on behalf of our clients. * Conduct professional telephone conversations with prospective customers across the United States. * Identify genuine sales opportunities and gather key qualifying information. * Build positive relationships with prospects while representing our clients as an extension of their business. * Record all activity accurately within CRM systems. * Report on activity and outcomes. * Contribute ideas and feedback to improve campaign performance and prospecting processes. * Attend Microsoft Teams meetings with clients when required. Essential Skills & Experience **Must be based in the US.** * Previous customer service experience is essential. * Sales or telemarketing experience is preferred. * Confident and professional telephone manner. * Excellent verbal and written communication skills. * Strong relationship-building and listening skills. * Professional, friendly and client-focused approach. * Good organisational and administrative skills. * Comfortable learning new systems and technology. * Able to work independently and manage a flexible workload from home. What We Offer * Ongoing freelance engagement. * Flexible working hours. * Fully remote working from home. * 20 hours per month with the potential for additional hours as client projects grow. * Opportunity to work across a variety of industries and client campaigns. * A supportive, collaborative team that values quality, professionalism and results. If you're a confident communicator with excellent customer service skills and enjoy speaking with people, we'd love to hear from you. Sales experience is advantageous, but we're equally interested in candidates who have a professional telephone manner, a positive attitude and a commitment to delivering an outstanding customer experience.

Freelance Content Creator & Video Editor (Long-Term Opportunity)

Freelance Content Creator & Video Editor (Long-Term Opportunity) Marvellous Property Services Ltd is looking for a talented freelance content creator and video editor to help us produce high-quality marketing content on an ongoing basis. This is a remote, long-term opportunity, with payment made on a per reel, slideshow or short video basis. We will provide the photos, video footage and an outline of the message we want to communicate. We're looking for someone who can take that content and use their creativity, experience and vision to produce engaging, professional content that represents our brand. We're not simply looking for someone who can edit videos. We're looking for someone who can: - Recommend the best way to tell the story. - Advise on how footage should be captured for future content. - Suggest improvements and creative ideas. - Create engaging Instagram Reels, WhatsApp videos, website videos and photo slideshows. - Add captions, music, transitions and branding where appropriate. - Deliver polished content with a fast turnaround. Essential skills: - Excellent experience with CapCut or equivalent professional editing software. - Strong portfolio of short-form content. - Creative eye for storytelling, pacing and audience engagement. - Ability to work from a brief while contributing your own ideas and expertise. - Excellent communication and reliability. When applying, please include: - Examples of your best work. - The software you use. - Your typical turnaround time. - Your pricing for reels, slideshows and short videos. - A brief explanation of how you add creative value beyond simply editing footage. We're looking to build a long-term relationship with someone who can become a trusted part of our marketing team as Marvellous Property Services Ltd continues to grow.

Bookkeeper

Bookkeeper Required (Xero Experience Essential) I’m based in Gloucestershire and am looking for a reliable and approachable bookkeeper to support my newly formed business on an ongoing basis. Although I’m based locally, I’m happy to work with a bookkeeper from anywhere in the UK if they’re experienced with Xero and VAT. The role will primarily include: * Preparing and submitting VAT returns. * Day-to-day bookkeeping in Xero. * Bank reconciliations. * Keeping accounts accurate and up to date. * General bookkeeping and financial administration. * Providing advice and guidance where needed as the business grows. I’m looking for someone who: * Is experienced with Xero. * Has previous bookkeeping and VAT return experience. * Is organised, accurate, and reliable. * Is easy to communicate with and happy to explain things in straightforward terms. * Enjoys working with small businesses and helping them establish good financial processes from the outset. This would ideally suit a freelance bookkeeper or a small accountancy practice. As the business is newly established, the workload will initially be fairly light but is expected to grow over time. If you’re interested, please get in touch with a little information about your experience, availability, and your pricing. I look forward to finding someone I can build a long-term working relationship with.

Weight loss Pill Leaflet

We are looking for an experienced graphic designer with healthcare or pharmacy marketing experience to create a premium, engaging, and professionally designed A4 leaflet promoting our UK online weight loss treatment service. The leaflet should have a modern, trustworthy, and clinical feel while remaining visually striking and easy to read. The objective is to encourage eligible patients to complete an online consultation through 123meds.com. Our branding assets (logo, colour palette and design inspiration) are attached and must be incorporated throughout the design. Deliverables A5 leaflet = A3 poster Print-ready PDF (300dpi with bleed) Editable Canva file Editable Adobe Illustrator or InDesign source file (preferred) All fonts and linked assets used Branding Requirements The design must: Use the supplied 123meds.com logo. Follow the attached brand colour scheme. Maintain a clean, premium healthcare aesthetic. Be consistent with our existing branding. Use modern typography and clear visual hierarchy. Target Audience Adults in the UK who may be eligible for prescription weight loss treatment and are looking for a trusted online pharmacy. The design should inspire confidence, professionalism and accessibility. Design Style We are looking for something similar in quality to leading UK online pharmacy and private healthcare marketing materials. We are looking for a designer who can combine strong visual creativity with healthcare professionalism to produce a leaflet that is both engaging and compliant. Examples of similar healthcare or pharmacy marketing work. Estimated turnaround time. Number of revision rounds included. We are looking to establish a long-term relationship with a designer for future marketing materials, including brochures, posters, social media graphics, digital adverts and patient information leaflets.

CRM Developer / CRM Automation Specialist

We are looking for an experienced CRM developer to help design, build, and optimize our customer relationship management system. The ideal candidate should have experience with CRM platforms, workflow automation, API integrations, and customer lifecycle management. Responsibilities: * Configure and customize CRM platforms (HubSpot, Salesforce, Zoho, Microsoft Dynamics, or similar). * Build and optimize sales, marketing, and customer support workflows. * Create custom fields, pipelines, dashboards, and reports. * Integrate the CRM with third-party applications via APIs, webhooks, or automation tools (Zapier, Make, etc.). * Automate lead capture, nurturing, and follow-up processes. * Import, clean, and manage customer data. * Troubleshoot CRM issues and recommend best practices for improving efficiency. Required Skills: * Proven experience with one or more major CRM platforms. * Strong understanding of CRM architecture and business processes. * Experience with REST APIs and system integrations. * Knowledge of workflow automation tools. * Excellent communication skills. * Ability to work independently and deliver high-quality solutions. Qualifications: * Experience with custom CRM development. * Familiarity with SQL, JavaScript, or Python. * Experience integrating CRMs with websites, payment gateways, email marketing platforms, and ERP systems. Please include: * Examples of CRM projects you've completed. * Which CRM platforms you specialize in. * Relevant automation or integration experience. * Your estimated timeline and fixed-price quote. * Your hourly rate for future work. We are looking for a reliable CRM specialist who can recommend best practices, deliver clean solutions, and become a long-term technical partner for future CRM enhancements.

UK government and public sector contracts.

We are looking for an experienced UK Tender Writer with a proven track record of winning public sector contracts, particularly within the housing and energy sectors. The ideal candidate must have: Extensive experience writing successful tenders for local authorities, housing associations, and other public sector organisations. Strong knowledge of energy, retrofit, decarbonisation, and housing-related procurement. A high tender win rate, with a proven history of securing contract awards. Excellent knowledge of UK public procurement regulations and tender portals. The ability to identify suitable tender opportunities and produce high-quality, compliant submissions. Please include the following with your application: Details of your experience with housing and energy sector tenders. Your approximate tender win rate. Examples of contracts or frameworks you have successfully won (where confidentiality permits). Your availability. Please only apply if you have demonstrable experience in UK public sector tender writing and a strong record of winning contracts. We are looking to build a long-term relationship with the right person for ongoing tender opportunities.