Zendesk Setup for Customer Service & Helpdesk Support
$185
Delivery in
5 days
Rating
100%
(1 review)
(1 review)
Response time
within a few days
Amount of days required to complete work for this Offer as set by the freelancer.
Rating of the Offer as calculated from other buyers' reviews.
Average time for the freelancer to first reply on the workstream after purchase or contact on this Offer.
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What you get with this Offer
DITCH EMAIL AND EMBRACE THE HELPDESK LIFE
Zendesk is a pretty impressive and secure web-based helpdesk app and it's not a bad price either (from £5 per month for the agent dashboard, basic reporting and a searchable knowledge base), and is used by Vodafone, Groupon, even PeoplePerHour. You can also access it on the go with your iPhone, iPad, and other smartphones/tablets.
MY ZENDESK PACKAGE INCLUDES
✔ Custom support email address (rather than the default Zendesk email)
✔ Configuration of your web portal with Knowledge Base or FAQs †
✔ Connecting your Twitter and Facebook accounts if required
✔ Macro configuration to help you save time carrying out repeating tasks
✔ Integration of upto 3 third-party services (MailChimp, Shopify, etc.)
✔ Walkthrough and training video to help you get started
✔ 25% discount for my monthly Zendesk support packages
† You are responsible for providing your Knowledge Base or FAQ sections.
In the your video walkthrough you will find instructions on how to add topics/questions to sections.
Zendesk is ideal for:
• Landlords and property management
• Employee management & recruitment
• Holiday homes and B&B's
• Issue support ie. IT support
• Software support
• Car rental & leasing
• eCommerce websites
• Influencer outreach
• Press enquiries
..and many more use cases
Zendesk is a pretty impressive and secure web-based helpdesk app and it's not a bad price either (from £5 per month for the agent dashboard, basic reporting and a searchable knowledge base), and is used by Vodafone, Groupon, even PeoplePerHour. You can also access it on the go with your iPhone, iPad, and other smartphones/tablets.
MY ZENDESK PACKAGE INCLUDES
✔ Custom support email address (rather than the default Zendesk email)
✔ Configuration of your web portal with Knowledge Base or FAQs †
✔ Connecting your Twitter and Facebook accounts if required
✔ Macro configuration to help you save time carrying out repeating tasks
✔ Integration of upto 3 third-party services (MailChimp, Shopify, etc.)
✔ Walkthrough and training video to help you get started
✔ 25% discount for my monthly Zendesk support packages
† You are responsible for providing your Knowledge Base or FAQ sections.
In the your video walkthrough you will find instructions on how to add topics/questions to sections.
Zendesk is ideal for:
• Landlords and property management
• Employee management & recruitment
• Holiday homes and B&B's
• Issue support ie. IT support
• Software support
• Car rental & leasing
• eCommerce websites
• Influencer outreach
• Press enquiries
..and many more use cases
Get more with Offer Add-ons
-
I can design and build a bespoke helpdesk centre to integrate with your existing website
Additional 1 working day
+$806 -
I can deliver all work in 1 working day
+$56
What the Freelancer needs to start the work
• Your registered account email address and password (or create a new admin account)
• What you or your company does and how you currently offer customer service
• Your FTP login credentials if you require a custom portal URL or feedback tab on your website
• Your support email address ie. sales@yourwebsite.com
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