With over a decade of experience spanning recruitment, HR, and senior retail leadership, I bring a commercially grounded and practical approach to people management. Progressing from...Read moreWith over a decade of experience spanning recruitment, HR, and senior retail leadership, I bring a commercially grounded and practical approach to people management. Progressing from Store Assistant to Area Manager has given me first-hand exposure to the realities of running high-performing teams, alongside a deep understanding of the full employee lifecycle from recruitment and onboarding through to performance management and exit.
I specialise in HR consultancy, supporting businesses with policy development, operational HR processes, and complex employee relations matters. My experience includes advising on and managing disciplinary and grievance procedures, absence management, and workplace investigations, always ensuring alignment with UK employment law and best practice. I am particularly confident in handling sensitive and high-risk situations, including settlement agreements, where discretion, clarity, and sound judgement are critical.
Alongside this, I have a strong track record in shaping fair, consistent, and commercially effective people practices that enhance culture, improve retention, and protect the business. I take a pragmatic approach to employment law; translating legislation into workable, real-world solutions that leaders can confidently implement.
I also bring a niche strength in luxury retail recruitment, with a clear understanding of what excellence looks like in client-facing roles. Having operated within this environment, I am well placed to identify, attract, and assess talent for premium brands, ensuring alignment not only on skillset but on brand standards, client experience, and long-term potential.
Organisationally, I am highly effective at managing multiple priorities, complex projects, and tight deadlines. My communication style is clear, professional, and outcome-focused, enabling me to build credibility quickly with stakeholders at all levels. Whether advising senior leaders, delivering training, or negotiating with external partners, I ensure conversations are handled with confidence, diplomacy, and impact.
I am driven by delivering high-quality, commercially sound outcomes, whether through strengthening HR frameworks, resolving complex issues, or supporting businesses to scale with the right people and processes in place.
