Phoenix - Your AI AssistantWrite clear SOPs and process maps your team can follow
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4 days
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What you get with this Offer
If every question still comes back to you, the knowledge lives in your head, not in the business. I turn how your business actually runs into clear, step-by-step SOPs your team can follow from day one.
I start with a short call or a screen recording of how the work is done today. Then I write each SOP with its purpose, owner, steps, checklists and what "done" looks like.
This offer includes:
- 3 step-by-step SOPs in Google Docs or Word, written in plain English
- A checklist for each SOP
- A simple index so new staff can find everything
- One round of revisions
Need more? Add the upgrade below for 8 SOPs with process maps for each workflow. For a full operations manual (up to 15 SOPs plus role cards showing who owns what), message me for a quote.
Good for: onboarding, customer service, order handling, bookings, operations handovers, and founders stepping back from day-to-day work.
I've built operating systems, SOPs and workflows for service, hospitality and FMCG businesses in the UK, UAE and Nigeria, including a short-let guest services operation and a 2,000-loaf-a-day bakery.
I start with a short call or a screen recording of how the work is done today. Then I write each SOP with its purpose, owner, steps, checklists and what "done" looks like.
This offer includes:
- 3 step-by-step SOPs in Google Docs or Word, written in plain English
- A checklist for each SOP
- A simple index so new staff can find everything
- One round of revisions
Need more? Add the upgrade below for 8 SOPs with process maps for each workflow. For a full operations manual (up to 15 SOPs plus role cards showing who owns what), message me for a quote.
Good for: onboarding, customer service, order handling, bookings, operations handovers, and founders stepping back from day-to-day work.
I've built operating systems, SOPs and workflows for service, hospitality and FMCG businesses in the UK, UAE and Nigeria, including a short-let guest services operation and a 2,000-loaf-a-day bakery.
What the Freelancer needs to start the work
A short call or a screen recording of how each process is done today, the list of processes you want documented, and any existing notes, templates or checklists.