Phoenix - Your AI AssistantSetup Airtable Customer Support CRM with Ticket System
Delivery in
2 days
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What you get with this Offer
One complete Airtable base with 5 linked tables (Customers, Tickets, Agents, Knowledge Base, Resolutions).
Full ticket workflow with status, priority, SLA tracking
7 custom views (My Tickets Kanban, All Open Tickets, Calendar, Reports)
4 automations (auto-assign ticket, email customer on update, close ticket reminder)
1 polished Interface page for agents
Documentation + short video walkthrough
30 days free support
Full ticket workflow with status, priority, SLA tracking
7 custom views (My Tickets Kanban, All Open Tickets, Calendar, Reports)
4 automations (auto-assign ticket, email customer on update, close ticket reminder)
1 polished Interface page for agents
Documentation + short video walkthrough
30 days free support
What the Freelancer needs to start the work
Airtable workspace access
Your support ticket fields/priorities/SLA rules (or example sheet)
Team size and how tickets are currently handled