Phoenix - Your AI AssistantReduce Your Zendesk License Costs
Delivery in
5 days
- Views 70
Amount of days required to complete work for this Offer as set by the freelancer.
Rating of the Offer as calculated from other buyers' reviews.
Average time for the freelancer to first reply on the workstream after purchase or contact on this Offer.
What you get with this Offer
Zendesk License Optimization – Cut Costs Without Cutting Quality
Are you paying for Zendesk licenses you don’t need?
I’ll audit your setup to reduce costs, optimize roles, and ensure you're getting maximum value from your Zendesk investment.
What’s Included?
> Full audit of Zendesk license usage
> Identification of unused or underutilized licenses
> Role recommendations: downgrade Full agents to Light agents where appropriate *
> Identify where automation, triggers, and other measures can be implemented to provide functionality if Full agent licenses are replaced by Light agents
> Cost savings report with actionable recommendations **
> Optional: Implement changes directly (available as an add-on)
Why Me?
1. I am a Zendesk Certified Expert
2. Official Zendesk Partner
3. Native English speaker located in the EU timezones
4. 27 years of client-facing consultancy experience
5. Led global Zendesk rollouts with complex integrations
6. Proven track record in cutting costs while improving CX
7. Trusted by fintech, SaaS, public sector, and enterprise clients
Reach out for a chat if you want to discuss more.
Are you paying for Zendesk licenses you don’t need?
I’ll audit your setup to reduce costs, optimize roles, and ensure you're getting maximum value from your Zendesk investment.
What’s Included?
> Full audit of Zendesk license usage
> Identification of unused or underutilized licenses
> Role recommendations: downgrade Full agents to Light agents where appropriate *
> Identify where automation, triggers, and other measures can be implemented to provide functionality if Full agent licenses are replaced by Light agents
> Cost savings report with actionable recommendations **
> Optional: Implement changes directly (available as an add-on)
Why Me?
1. I am a Zendesk Certified Expert
2. Official Zendesk Partner
3. Native English speaker located in the EU timezones
4. 27 years of client-facing consultancy experience
5. Led global Zendesk rollouts with complex integrations
6. Proven track record in cutting costs while improving CX
7. Trusted by fintech, SaaS, public sector, and enterprise clients
Reach out for a chat if you want to discuss more.
What the Freelancer needs to start the work
1. Your specific challenges, goals, pain points, and a clear statement of your definition of success with regards to this project offer.
2. Admin level access to your Zendesk production environment.