Provide remote Desktop and window servers support
Delivery in
1 day
Rating
100%
(4 reviews)
(4 reviews)
- Views 516
- Sales 1
Amount of days required to complete work for this Offer as set by the freelancer.
Rating of the Offer as calculated from other buyers' reviews.
Average time for the freelancer to first reply on the workstream after purchase or contact on this Offer.
What you get with this Offer
Responsibilities for Remote Support Engineer
Addressing user tickets regarding hardware, software and networking.
Remote support engineer responsible for system administration and technical support for computing infrastructure, including server operating system, document storage/management system, and site administration.
Supporting with Window’s and Linux Server
Supporting with virtualization VMware ESX or Hyper-V
End user support in all kind of issues.
Monitor & Troubleshoot issues NAS, QNAP and SAN
Troubleshoot end user issues in O365 with Admin console.
Configure and Troubleshot VPN issues with SSL VPN Tunnel, PPTP and L2TP over IPSEC.
Monitor all kind of I.T Devices
Guide users with simple, step-by-step instructions
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Follow up with clients to ensure their systems are functional
Hands-on experience with Windows/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers, UPS, Routers, Switches, Firewall, Access Points and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Customer-oriented attitude
Run Backup and Maintenance task with Batch file.
Addressing user tickets regarding hardware, software and networking.
Remote support engineer responsible for system administration and technical support for computing infrastructure, including server operating system, document storage/management system, and site administration.
Supporting with Window’s and Linux Server
Supporting with virtualization VMware ESX or Hyper-V
End user support in all kind of issues.
Monitor & Troubleshoot issues NAS, QNAP and SAN
Troubleshoot end user issues in O365 with Admin console.
Configure and Troubleshot VPN issues with SSL VPN Tunnel, PPTP and L2TP over IPSEC.
Monitor all kind of I.T Devices
Guide users with simple, step-by-step instructions
Test alternative pathways until you resolve an issue
Customize desktop applications to meet user needs
Follow up with clients to ensure their systems are functional
Hands-on experience with Windows/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers, UPS, Routers, Switches, Firewall, Access Points and scanners
Knowledge of network security practices and anti-virus programs
Ability to perform remote troubleshooting and provide clear instructions
Customer-oriented attitude
Run Backup and Maintenance task with Batch file.
Get more with Offer Add-ons
-
I can provide remote Desktop and window servers support
Additional 1 working day
+$50
What the Freelancer needs to start the work
Fully working internet connection.
You will also need to be present by your computer when I connect remotely.
Administrator Rights if Need
Reviews (4)
2801056278046027725912760732
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