What you get with this Offer
Reception Services - Answering calls, taking a message and emailing the message over to you.
More a Customer Services service were we help you manage your customer's questions and general call handling. If further follow-up is required then we will forward an email over to you.
It’s easy to set up; you can be up and we can have you up and running within 24-hours.
How Does it work:
We’ll either give you a phone number to divert your business number to and we will immediately start answering your calls for you.
We answer your calls in your brand
Assist your caller with answers where possible (i.e. address, email address etc.)
At the end of the call, we will email the messages of the caller(s) details and any further requirements to your within seconds of putting the phone down,
We can send SMS message of the caller(s) details and any further requirements, at an additional fee,(£0.20)
We are able to transfer the caller(s) to any member of your team if required, at an additional fee, £0.10
We could even handle the diary appointments, bookings services, ensuring you never lose that next appointment.
The Benefits of using us:
We’ll answer the phone using your company name
Handle appointments for you - while you’re busy with a client, we will be booking your next one in
Answering service - your customers will always speak to a real person and have their question answered, or we will take a message for a callback
We offer you outbound call handle if required
Get more with Offer Add-ons
I can provide you a Business Number and host it monthly
Additional 1 working day+$10
What the Freelancer needs to start the work
We will require you to complete a form with all your company details and we can then set up the process and answer the calls
stepped in at very late notice and did all asked of them will use again