
Manage your customer inbox and keep your clients happy for 4hrs
Delivery in
1 day
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What you get with this Offer
Need someone to handle your customer emails, chats, and enquiries with warmth, speed, and zero drama? That’s where I come in.
With 30+ years’ experience in sales and customer care, I know how to turn an average interaction into a great experience that keeps customers loyal. I’ll manage your inbox, respond to enquiries, solve small issues before they grow, and make sure every client feels valued.
What You’ll Get:
Polished, professional email & chat replies
CRM updates and clear communication logs
Friendly, solution-focused support your customers will love
A reliable team player who treats your business like her own
Perfect for: busy founders, coaches, e-commerce brands, or service businesses who want their customers taken care of properly.
With 30+ years’ experience in sales and customer care, I know how to turn an average interaction into a great experience that keeps customers loyal. I’ll manage your inbox, respond to enquiries, solve small issues before they grow, and make sure every client feels valued.
What You’ll Get:
Polished, professional email & chat replies
CRM updates and clear communication logs
Friendly, solution-focused support your customers will love
A reliable team player who treats your business like her own
Perfect for: busy founders, coaches, e-commerce brands, or service businesses who want their customers taken care of properly.
What the Freelancer needs to start the work
Access to your systems: inbox, helpdesk, chat platform, or CRM (e.g. Gmail, Outlook, Zendesk, HubSpot, etc.)
Brand voice guidelines: how you’d like me to sound; tone, language, and any “do’s/don’ts” when speaking to customers
Response templates or FAQs: any saved replies, standard procedures, or key info your customers usually need
Product/service overview: a simple rundown of what you offer so I can confidently answer questions
Point of contact: who to reach out to internally for escalations or questions
Working hours or expectations: when you’d like me to monitor inboxes or reply to messages (e.g., within 24 hours, weekdays only, etc.)
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