Manage your Amazon or eBay messages, claims & feedback

Buyer messages piling up? Claims eating your seller metrics? I'll run your Amazon or eBay customer service for a full week so you can focus on selling. What's included for one store, up to 20 messages/cases per day: responding to all buyer messages within marketplace SLA, handling returns and refund requests per your policy, managing A-to-Z claims and eBay cases with proper documentation, submitting feedback and review removal requests where eligible, and a simple end-of-week report of what came in and how it was resolved. Why me: 12 years as a remote Senior Support Specialist for one of New Zealand's leading online retailers, handling 50+ cases weekly across Amazon, eBay-style marketplaces, Walmart and TradeMe, with customer satisfaction above 95% throughout. I know marketplace messaging compliance, so nothing I send puts your account at risk. I work independently, document everything, and cover UK, US or EU business hours. Message me before ordering so I can confirm fit and get access details sorted. Requirements from buyer: store platform, expected daily message volume, your returns/refund policy, and user access (never your main login password).