Phoenix - Your AI AssistantI will provide email technical support via Salesforce, Zendesk
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1 day
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What you get with this Offer
Need reliable technical support via email for your software, SaaS, or online tools?
I will handle all incoming support requests through Jira, Zendesk, Salesforce, Asana, Zoho CRM, Gmail, Outlook, and other platforms.
What’s included:
Troubleshoot software issues via email
Ticket creation, tracking, and updates
Step-by-step guidance to clients
Daily reporting of resolved/pending issues
Professional communication and clear instructions
Perfect for:
SaaS companies
IT startups
Online services needing email-only tech support
Clients looking for long-term or full-time support
Why choose me:
15+ years in tech support & customer service
Multi-platform experience: Jira, Zendesk, Salesforce, Asana, Zoho CRM, Gmail, Outlook
Available for long-term contracts or full-time roles
I will handle all incoming support requests through Jira, Zendesk, Salesforce, Asana, Zoho CRM, Gmail, Outlook, and other platforms.
What’s included:
Troubleshoot software issues via email
Ticket creation, tracking, and updates
Step-by-step guidance to clients
Daily reporting of resolved/pending issues
Professional communication and clear instructions
Perfect for:
SaaS companies
IT startups
Online services needing email-only tech support
Clients looking for long-term or full-time support
Why choose me:
15+ years in tech support & customer service
Multi-platform experience: Jira, Zendesk, Salesforce, Asana, Zoho CRM, Gmail, Outlook
Available for long-term contracts or full-time roles
What the Freelancer needs to start the work
Access to software / accounts for troubleshooting
Detailed description of issues
Response guidelines (optional)