Phoenix - Your AI AssistantHandle Your Customer Email Support for 3 Days
Delivery in
3 days
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What you get with this Offer
This offer is a short, fixed-scope email support service designed to help you stay responsive to customers without hiring long-term support.
I will manage your customer support inbox for 3 consecutive days, handling routine questions professionally and efficiently so you can focus on running your business.
What I will do:
Read and reply to customer emails in clear, polite English
Handle common enquiries (orders, delivery, basic issues, general questions)
Use your existing templates or provide well-written responses if none exist
Categorise emails (resolved / pending / urgent) if your system allows
Flag and escalate any urgent or complex issues to you
Maintain confidentiality and brand tone at all times
What this offer is NOT:
Phone or live chat support
Technical troubleshooting
Refund processing without approval
24/7 coverage
This is a test-friendly offer—perfect if you want to check quality, communication style, and reliability before moving to ongoing support.
Communication:
Daily short update on progress and any important issues.
Tools supported:
Gmail, Outlook, Zendesk, Freshdesk, HelpScout, or shared inboxes.
I will manage your customer support inbox for 3 consecutive days, handling routine questions professionally and efficiently so you can focus on running your business.
What I will do:
Read and reply to customer emails in clear, polite English
Handle common enquiries (orders, delivery, basic issues, general questions)
Use your existing templates or provide well-written responses if none exist
Categorise emails (resolved / pending / urgent) if your system allows
Flag and escalate any urgent or complex issues to you
Maintain confidentiality and brand tone at all times
What this offer is NOT:
Phone or live chat support
Technical troubleshooting
Refund processing without approval
24/7 coverage
This is a test-friendly offer—perfect if you want to check quality, communication style, and reliability before moving to ongoing support.
Communication:
Daily short update on progress and any important issues.
Tools supported:
Gmail, Outlook, Zendesk, Freshdesk, HelpScout, or shared inboxes.
What the Freelancer needs to start the work
Email access or helpdesk login, brand tone guidelines, FAQ or templates (if available), and escalation rules for urgent issues.