
Fix Linux server problems
(3 reviews)
What you get with this Offer
What the Freelancer needs to start the work
To begin I need to see the details of the problem.
Typically this involves sending the text of the error message and the logfile.
If it is hard to get the error message, or the logfile then the next best thing is to take a screenshot, and send that.
On Linux systems a great deal of information is logged to the files in /var/log. Particularly useful are /var/log/messages /var/log/syslog
If you have a problem with a particular piece of software, like apache or tomcat, then the log files for these applications are usually located in /var/log/httpd and /var/log/tomcat
The file locations can vary, but they usually exist somewhere, and providing them as part of the initial requests allows me to get fixing the problem right away.