Phoenix - Your AI AssistantFix customer login loops and account errors on Shopify
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1 day
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What you get with this Offer
If customers log in and land back on the login page, cannot see their orders, or get strange errors, it costs you repeat sales. I will find out why.
WHAT I CHECK
- Customer accounts settings (new or classic) in your admin
- Theme account templates and redirects
- Apps or code that touch login and account pages
- Domain and redirect settings that can break sessions
- Browser and device behaviour
WHAT YOU GET
- The cause explained in plain English
- The fix applied (after a theme backup)
- Test logins on several devices and browsers
WHAT I NEED FROM YOU
- Collaborator or staff access
- A test customer account and what the customer sees
GOOD TO KNOW
If the issue comes from Shopify's own service, a third party app or a limit I cannot change, I will tell you and suggest options. I have fixed Shopify shipping and Google Merchant Center setups for clients here on PeoplePerHour.
WHAT I CHECK
- Customer accounts settings (new or classic) in your admin
- Theme account templates and redirects
- Apps or code that touch login and account pages
- Domain and redirect settings that can break sessions
- Browser and device behaviour
WHAT YOU GET
- The cause explained in plain English
- The fix applied (after a theme backup)
- Test logins on several devices and browsers
WHAT I NEED FROM YOU
- Collaborator or staff access
- A test customer account and what the customer sees
GOOD TO KNOW
If the issue comes from Shopify's own service, a third party app or a limit I cannot change, I will tell you and suggest options. I have fixed Shopify shipping and Google Merchant Center setups for clients here on PeoplePerHour.
What the Freelancer needs to start the work
Collaborator access, a test customer email, and a description of what happens.