Phoenix - Your AI AssistantCustomer Support Setup — responses, templates & processes
Delivery in
2 days
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What you get with this Offer
I'll audit your current customer support flow and create 10 ready-to-use email/chat templates so your team (or you) can respond faster and more professionally.
What the Freelancer needs to start the work
- A brief description of your business and your customers
- Your 5 most common customer queries, complaints or requests
- Your preferred tone of voice formal, friendly, conversational?
- The platform you use for customer support (email, Zendesk, Intercom, Freshdesk etc.)
- Any existing templates or canned responses you already use (even rough ones)
- Any examples of responses you're happy with, so I can match your style and standard
- Any topics, phrases or situations to avoid in your customer communications