Most business owners do not need another freelancer sitting quietly in the background waiting for instructions every five minutes.
They need someone who notices gaps. Fixes small...Read moreMost business owners do not need another freelancer sitting quietly in the background waiting for instructions every five minutes.
They need someone who notices gaps. Fixes small problems before they become expensive ones. Keeps operations moving without creating more work for you.
That is usually where I come in.
I have spent the last 9+ years supporting founders, agencies, eCommerce businesses, consultants, finance teams, and growing companies across the UK, US, Europe, and other regions.
Some clients initially hired me for virtual assistance.
Then I gradually ended up managing operations, bookkeeping, CRM systems, reporting, admin workflows, project coordination, supplier communication, customer support, document control, spreadsheets, and the countless backend tasks nobody had time to deal with properly.
A lot of them stayed long term.
Probably because I do not need chasing.
If something looks wrong, I mention it.
If systems are messy, I organise them.
If communication starts slipping between people, I usually spot it early.
And if work needs doing urgently, I just get on with it.
I can help you with:
1. Finance & Accounting
• Bookkeeping & Accounting
• QuickBooks Cleanup & Catch-Up Bookkeeping
• QuickBooks Online & QuickBooks Desktop
• Xero Bookkeeping
• Bank & Account Reconciliation
• Accounts Payable & Receivable
• Financial Reporting & Analysis
• Cash Flow Monitoring
• Budget Tracking & Expense Management
• Payroll Support
• Financial Statements & Ledger Management
• Invoice Processing
• Excel Reporting & Google Sheets
2. Operations & Executive Support
• Executive Assistant Support
• Virtual Assistant Support
• Operations Management
• Business Operations Support
• Project Coordination
• CRM Management
• Administrative Support
• Inbox & Calendar Management
• Appointment Scheduling
• Team Coordination
• Process Documentation
• Workflow Management
• Account Management
• Customer Support
• SOP Creation & Process Improvement
3. Research & Administrative Services
• Data Entry & Data Management
• Web Research
• Lead Generation
• File & Document Management
• Email Communication
4. eCommerce & Platform Support
• Shopify Administration
• Amazon Seller Central Support
• Magento Management
• WordPress Content Updates
5. Documentation & Content Support
• PDF Editing & Fillable Forms
• Document Formatting
• Audio & Video Transcription
• Proofreading & Editing
• Content Management
• Copywriting Support
• Content Writing Support
• Translation Support
6. Additional Support
• Inventory Tracking & Reporting
• Dashboard Reporting
• Custom Administrative & Operational Support
Tools and platforms I regularly work with include:
1. Financial Management & Accounting Software
QuickBooks Online, QuickBooks Desktop, Xero, Sage 50, Sage 100, Wave, Zoho Books, Moneybird, OneUp, Manager, Oracle Financials
2. Project Management & Business Operations Tools
Asana, Trello, ClickUp, Smartsheet, Slack, Microsoft Teams, ACT, Shopkeeper, Skiddle, Fatsoma, Django-based systems
3. Administrative & Virtual Assistant Tools
Google Workspace, Microsoft 365, Outlook, Calendly, Zoom, Dropbox, Google Drive, Microsoft Word, Excel, PowerPoint
Reporting, Spreadsheets & Data Management
4. Microsoft Excel, Google Sheets, Pivot Tables, Financial Reporting, Dashboard Creation, Data Analysis & Record Management
5. PDF, Forms & Documentation Tools
Adobe Acrobat Pro, PDFescape, DocFly, DocuSign, Fillable PDF Forms, Document Formatting & Digital Documentation
6. Transcription & Audio Processing Tools
Otter.ai, Express Scribe, Descript, Express Engine
7. Proofreading & Editing Tools
Grammarly, Hemingway Editor, Google Docs Track Changes, Microsoft Word Track Changes, QuillBot
8. Content, SEO & Website Management Tools
WordPress, Canva, Surfer SEO, Yoast SEO, Google Trends, Copyscape, ChatGPT, Jasper (Jarvis), Copy.ai
9. eCommerce Platforms
Shopify, Amazon Seller Central, Magento
10. Additional Platforms
Experienced working across a wide range of business, finance, CRM, reporting, operational, and industry-specific systems based on client requirements.
Not every project needs a big strategy meeting. Sometimes you just need someone reliable who can quietly handle the operational side of business without creating extra stress.
That part matters more than people admit.
If your backend operations feel disorganised, your CRM is outdated, your inbox is overloaded, your bookkeeping needs cleaning up, or projects keep slowing down because nobody is fully owning the admin side properly, just send me a message.
A quick conversation is usually enough to identify where things are getting stuck and what can be improved first.
Let's connect!
