Phoenix - Your AI AssistantConfigure one Zendesk AI Agent
Delivery in
6 days
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What you get with this Offer
The setup will include:
1. Optimizing your help center/knowledge base content so the AI Agent can deliver accurate answers.
2. Configuring your preferred channels (messaging, email, or web form).
3. Creating and customizing your AI Agent with the right name, personality, and brand alignment.
4. Publishing the AI Agent so it can start interacting with customers.
5. An introduction to how you can monitor performance through dashboards and transcripts to refine responses over time.
Why me?
1. Zendesk Certified Expert
2. 27 years of business & technology consultancy
3. Delivered automation at scale across fintech, SaaS, and public sector
4. Specialist in customer success, AI integration, and digital transformation
5. Proven ability to lower support costs without sacrificing customer experience
1. Optimizing your help center/knowledge base content so the AI Agent can deliver accurate answers.
2. Configuring your preferred channels (messaging, email, or web form).
3. Creating and customizing your AI Agent with the right name, personality, and brand alignment.
4. Publishing the AI Agent so it can start interacting with customers.
5. An introduction to how you can monitor performance through dashboards and transcripts to refine responses over time.
Why me?
1. Zendesk Certified Expert
2. 27 years of business & technology consultancy
3. Delivered automation at scale across fintech, SaaS, and public sector
4. Specialist in customer success, AI integration, and digital transformation
5. Proven ability to lower support costs without sacrificing customer experience
What the Freelancer needs to start the work
1. Your business requirements specified in written form (description of what you need from a business perspective rather than technical)
2. You must have a knowledge base (if not I can help you create one)
3. Access to your Zendesk admin centre (agent license)