Phoenix - Your AI AssistantBuild full AI voice receptionist: booking, routing, CRM & orders
Delivery in
5 days
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What you get with this Offer
I will build a full AI voice receptionist that can handle real customer conversations - not just a simple FAQ bot.
It will answer calls, resolve common questions, book appointments, route callers to the right person/department, and connect to your systems (CRM / orders / shipping).
Core capabilities:
• Voice FAQ agent (hours, pricing, services, policies, directions)
• Appointment booking: book / reschedule / cancel (Calendly or Google Calendar)
• Call routing rules (department-based, priority clients, after-hours flows)
• CRM lookup/updates (HubSpot, Pipedrive, Airtable, Sheets, custom APIs)
• Order support workflows (order status, shipment status, cancellations - if your platform/API supports it)
Reliability built-in:
• Validation, retries, fallbacks, and clean error handling
• Logs + testing of key scenarios
• Human handoff (transfer / voicemail / email summary)
What you receive:
• Deployed voice agent (VAPI/Twilio/SIP depending on setup)
• Connected integrations (calendar + CRM + order system where applicable)
• Tested call flows and edge cases
• Handover: Loom walkthrough + documentation
Best for: clinics with multiple departments, e-commerce support lines, service businesses with high inbound calls.
It will answer calls, resolve common questions, book appointments, route callers to the right person/department, and connect to your systems (CRM / orders / shipping).
Core capabilities:
• Voice FAQ agent (hours, pricing, services, policies, directions)
• Appointment booking: book / reschedule / cancel (Calendly or Google Calendar)
• Call routing rules (department-based, priority clients, after-hours flows)
• CRM lookup/updates (HubSpot, Pipedrive, Airtable, Sheets, custom APIs)
• Order support workflows (order status, shipment status, cancellations - if your platform/API supports it)
Reliability built-in:
• Validation, retries, fallbacks, and clean error handling
• Logs + testing of key scenarios
• Human handoff (transfer / voicemail / email summary)
What you receive:
• Deployed voice agent (VAPI/Twilio/SIP depending on setup)
• Connected integrations (calendar + CRM + order system where applicable)
• Tested call flows and edge cases
• Handover: Loom walkthrough + documentation
Best for: clinics with multiple departments, e-commerce support lines, service businesses with high inbound calls.
What the Freelancer needs to start the work
Please provide:
• Business info: services, FAQs (website/PDF/Doc), business hours, call routing rules
• Booking setup: Calendly link or Google Calendar access + booking rules (duration, buffers, questions to ask)
• CRM access/details (HubSpot/Pipedrive/Airtable/Sheets) + fields you want to read/update
• Order system details: Shopify/WooCommerce/custom + what actions are allowed (status lookup, cancellation rules, etc.)
• Phone setup: existing number/provider (or I can guide you to set up Twilio/VAPI)
• Handoff preference: transfer to staff, voicemail, or email/SMS summary + recipients