Phoenix - Your AI AssistantBe A Ongoing VA Retainer — 10 hours/week
Delivery in
5 days
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What you get with this Offer
A full, focused day of professional virtual assistant support, so you can step back, breathe, and actually get things done.
I bring 5+ years of experience in customer success, operations and admin across SaaS and service businesses. I'm used to hitting the ground running, working independently, and delivering clean, accurate work without hand-holding.
I bring 5+ years of experience in customer success, operations and admin across SaaS and service businesses. I'm used to hitting the ground running, working independently, and delivering clean, accurate work without hand-holding.
What the Freelancer needs to start the work
A brief description of your business and who your customers are
Your 5 most common customer queries, complaints or requests
Your preferred tone of voice formal, friendly, conversational?
Access to any existing templates or canned responses you already use (if any)
The platform you use for customer support (email, Zendesk, Intercom, Freshdesk etc.)
Any examples of responses you're happy with so I can match your standard