Phoenix - Your AI AssistantAI Phone Assistant Website Integration and Landing Page
Delivery in
5 days
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What you get with this Offer
This is a specialist offer for healthcare providers, clinics, dental practices, physiotherapists, mental health practitioners, and private GPs, who need a sensitive, professional, and reliable AI receptionist that handles appointment booking automatically.
Deliverables: a Vapi AI voice agent configured with a calm, empathetic voice and professional medical script, intake question flow (reason for visit, NHS or private, new or returning patient), Google Calendar or practice management system integration for live appointment booking, SMS confirmation sent to the patient post-booking via Twilio or similar, call recording for compliance review, and GDPR-compliant data handling in the call flow.
This offer handles after-hours calls, peak-time overflow, and appointment reminders with zero additional staffing cost.
Deliverables: a Vapi AI voice agent configured with a calm, empathetic voice and professional medical script, intake question flow (reason for visit, NHS or private, new or returning patient), Google Calendar or practice management system integration for live appointment booking, SMS confirmation sent to the patient post-booking via Twilio or similar, call recording for compliance review, and GDPR-compliant data handling in the call flow.
This offer handles after-hours calls, peak-time overflow, and appointment reminders with zero additional staffing cost.
What the Freelancer needs to start the work
- Clinic or practice name, specialty, and services offered
- Appointment types and durations (e.g. initial consult 45 min, follow-up 20 min)
- Calendar system used (Google Calendar, Cliniko, Jane App, etc.) and access credentials
- GDPR and data handling preferences for patient information
- Preferred voice persona: gender, tone (calm, warm, clinical)
- Any NHS or insurance intake questions the agent must ask