Add a Shopify or WooCommerce chatbot that tracks orders

"Where's my order?" is probably the most common message your shop gets, followed by delivery times and how to send something back. Each one takes a minute to answer, and the minutes add up.

I'll add a chatbot to your Shopify or WooCommerce store that handles them:
- Order status: the customer gives the order number and email, and the bot checks your store and replies with the real status and tracking link
- Delivery questions answered from your shipping policy: zones, costs, cut-off times
- Returns and exchanges explained from your returns policy, with the steps and the address or form
- Product questions answered from your catalogue, up to 200 products
- Anything else, or an unhappy customer, goes to your support email with the chat attached

The bot reads orders through the official Shopify or WooCommerce API with read-only access, so it can look orders up but can never change them or issue refunds.

It runs on an OpenAI or Claude model through your own account, and the widget matches your store's colours.

I built payment and order flows for ArmadaBoost, a marketplace with about 100k users a month, so I know how orders, payments and refunds connect behind the scenes.

Before ordering, tell me your platform and roughly how many orders you handle a week.