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    Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Katie H.

Katie H.

Technical Writer

Nottingham, United Kingdom

I am a Technical Writer working in IT, specifically with bespoke e-commerce systems. I write end user documentation, training documents, release notes (internal and external),...Read moreI am a Technical Writer working in IT, specifically with bespoke e-commerce systems. I write end user documentation, training documents, release notes (internal and external), training materials, functional design documents and create video tutorials. I also work within a team in which we review, edit and proofread each others' documentation to ensure clarity, adherence to company voice and template guidelines.

Area Covered: East Midlands; Any if I can work remotely

Job Title: Technical Writer
Company: Avery Dennison
Description: Creating end-user documentation for online ordering systems
Editing existing documentation to include updates and changes to the systems
Proofreading new user documentation
Working closely with colleagues to determine the appropriate documentation solution for the customer
Writing internal and external release notes
Creating (writing, editing and proofreading) training materials (presentations and videos) for customer service and end-users
Training internal users on newly developed systems and functions
Working closely with project managers and external customers worldwide to ensure projects are delivered on time
Researching and writing functional design requirements for enhancements to the company’s e-commerce systems
Consulting with developers and designers on designs to ensure feasibility and accessibility of designs
Managing the functional design process from conception through development
Presenting functional designs to customer service, sales, development teams and other key stakeholders
Participating in UAT for new systems and enhancements
From:01/Jul/2011

Job Title: Inspection Support Officer
Company: Prospects
Description: Handling reports through the quality assurance process, including uploading changes, checking for accuracy of contact information and final submission
Carrying out editing and proofreading of 8-15 reports a day
Liaising with providers to ensure secure transmission of reports
Generating correspondence to accompany reports
Making alterations to reports as required by providers
Handling complaints and queries via telephone and e-mail
Maintaining a database to ensure that information regarding reports is up-to-date and accurate
Organising calendars and arranging inspections for a team of 13 inspectors
From:01/Jan/2011 To:01/Jun/2011

Job Title: Business Development Manager
Company: AtomicMedia
Description: Writing, editing and proofreading tenders for both public and private sector opportunities
Researching organisations in order to learn tender-appropriate information
Conducting marketing research
Carrying out various marketing activities including calling and e-mailing appropriate organisations
Project management – starting from a project’s inception through to its completion, serving as the one point of contact for clients, managing day-to-day activities and ensuring that all aspects of the project are running on schedule to ensure timely completion
Utilising a variety of applications, including Adobe InDesign and Photoshop, and SEO techniques in order to write content and update websites
From:01/Apr/2010 To:01/Aug/2010

Job Title: Undergraduate Seminar Tutor
Company: University of Nottingham
Description: Designing and leading undergraduate seminars
Marking coursework including evaluating student-led seminar performance
Working with students in order to aid them in the planning of student-led seminars
Working with colleagues to ensure consistency and high marking standards
From:01/Oct/2008 To:01/Jun/2010

Job Title: Team Secretary
Company: Boots
Description: Working within the Property Team, carrying out duties including arranging appointments with suppliers to visit stores and distribution centres, designing workable spreadsheets and managing office files
General office duties including typing, diary organisation, arranging travel plans, minute taking and filing
Effectively organising and managing individual calendars for a team of four
Working closely with colleagues in ensuring the correct and complete execution of legal documents
Collaborating with team members on a project which entailed the organising and rearchiving files for over 1,000 properties
From:01/Sep/2006 To:01/Oct/2008

Job Title: Graphic Design Assistant
Company: Thomson Reuters
Description: Assisting the Global Strategy Team in the designing of Power Point presentations for use as both presentations and booklets
Creating templates for documents to suit the needs of the Team using graphs, charts and drawing tools
From:01/Mar/2006 To:01/Jul/2006



Education
-----------------

Summary: September 1999 - December 2003 - BA History - University of Wisconsin Oshkosh - 2:1

October 2004 - December 2005 - MA British and American History - University of Nottingham - Pass

September 2006 - May 2010 - PhD - University of Nottingham - Pass
Degree: PhD
Field of Study: British Conservative Politics and Women's Rights
University / College: University of Nottingham
From:01/Jan/2006 To:01/Jan/2010

Degree: MA
Field of Study: British and American History
University / College: University of Nottingham
From:01/Jan/2004 To:01/Jan/2005

Degree: BA
Field of Study: History
University / College: University of Wisconsin-Oshkosh
From:01/Jan/1999 To:01/Jan/2003

    5.0
    (1)
    £9
    /hr
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  • Rudyby Rudy C.
  • Posted: 30 Nov 2010
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  • 15 Apr 2011 Rudy C.
    Rudy C.
    Saint Louis Park, MN, US

    Excellent to work with

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