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    Paul Elia

    Paul Elia

    IT Consultant

    London, United Kingdom

    PAUL ELIA CCNA | MCSE (2K3 &NT4) | MCDBA (SQL 2000)| MCSA Messaging (Exchange 2003)| MCDST (XP) | CompTIA A+ 26, Wilmer Way, London N14 7JA 0790 486 0050 (Mob)| 0203 393...Read morePAUL ELIA
    CCNA | MCSE (2K3 &NT4) | MCDBA (SQL 2000)| MCSA Messaging (Exchange 2003)| MCDST (XP) | CompTIA A+

    26, Wilmer Way, London N14 7JA
    0790 486 0050 (Mob)| 0203 393 7583 (Work) | 0208 882 3682 (Home| Fax)
    paul@netrainconsultants.com | http://www.netrainconsultants.com

    Profile

    I am a fully qualified IT engineer with ten years’ experience, coupled with excellent listening, public and presentation interpersonal skills whilst I can relate and communicate to people at all levels. As a strong team player, I work well under my own initiative, and when necessary alongside team members, in conjunction to task prioritization according to pressurized deadlines. I have a background in infrastructure & technical support alongside ICT training delivery, with a strong emphasis on Windows servers and desktops, which demands initiative and flexibility according to the changing nature of the position as well as strong administrative attributes in organizational planning and time management whilst able to work with minimal supervision. I have solid technical experience in Windows Servers with AD, Exchange, Cisco and SQL. I am currently working as an IT Engineer, for an outsourcing cloud based computing solution provider, called the SCA Group, where I carry out project work, on one of their customer sites and remotely This contract is due to come to its conclusion by the end of 2012 so for early January 2013, I will be available on the market again. I am continuing to trade under my limited company, Netrain Consultants

    Employment

    Netrain Consultants (Trading Ltd Company)
    Wintel & Infrastructure Project Work IT Consultant December 2009 – Present

    All of my contract work is pay rolled via my trading limited company, Netrain Consultants Ltd, which was setup in December 2009; below are Netrain’s clients, with the respective contract duration, as are the functions listed since company foundation. Some of the projects that I am working on are listed below, where Lync 2013 is the most recent as a 360 degree solution built from design, inception through to completion

    i. SCA Group Of Companies April 2012- December 2012 : -Technical Engineer (Infrastructure Project Work Consultant)
    ii. EuroData & Trinity Systems December 2011- April2012 : - Technical Management Center (TMC) Engineer (5-month Fixed Contract)
    iii. Netrain Consultants Ltd April 2011-November 2011 Freelance WinTel break fix BAU consultancy work (Various Contract Durations)
    iv. ComputaCenter January 2011- April 2011 : -Exchange Messaging Specialist position) (Fixed 3-month contract)
    v. Hiteishee May 2010–December 2010: –Field Engineer-Customer Base included: World Gold Council & others (Fixed 8-month contract)
    vi. Watford Borough & Three Rivers Councils Dec 2009 – May 2010: (6- month Fixed Contract)


    * Lync Server 2010/2013 & Certificate Solutions - Lync Build and customization, with internal and external communication platforms, ready for Lync mobility (Tools Used: AD Tools, Lync Deployment, Lync PowerShell )
    * Datacenter cabinet rack environments Servers (Blades, Rack mount, Virtual platforms etc.), PDU power bars iSCSI SAN’s,
    * Server Hardware IBM Blades,Rackmounts on rails, Tower, MicroServers Desktop/Laptop Hw: IBM Lenovo Thinkpad/Dell/HP
    * Server estate management/monitoring-Change delivery through correct channels and processes with minimal supervision / Proactivity
    * Active Directory 2003/2008- Local and Public (thorough domain hosting companies) management and administration
    * Clustering Solutions – For SQL and Exchange, TSE Propalms within Active Directory 2003 /2008 through Cluster Administrator
    * Virtualization Solutions –Xen Cloud VMware/ ESXi/ Server Ver 2.0 ,MS VServer 2005 Oracle Virtual Box, or MS Virtual PC
    * Storage Solutions -SAN (iSCSI -JetStor) /NAS and interconnectivity with VM platforms
    * Citrix Administration -Citrix MPS Server & Citrix Access Essentials for access to servers and application rollout
    * Exchange 2010, 200X, Solutions –Co-existence and migration from Exchange 2003 to Exch2K10- Support of all flavors (ESM/PowerShell)
    * Exchange Archiving/ Journaling- Message Bunker provided by VeryGoodEmail, Enterprise Vault Admin –
    * SharePoint 2010 & Certificate Solutions – Build and customization of SharePoint site with Certificate CA server for certificate authentication
    * Terminal Services Solutions- Propalms Server Farms (TSE v6.5), Microsoft TS Server Farms
    * Monitoring-Strategies Incident Management Solution (Also Nimbsoft Nimbus, Spiceworks, Orion Solar Winds, Hound Dog)
    * Antivirus/ Antispam Solutions – Kaspersky (KAV), McAfee, Symantec (SAV), Trend, Mimecast & WebSense email filtering) protection
    * Database Administration -All flavors of SQL 200X- Management Studio console with some basic T-SQL scripting
    * Infrastructure Administration--Building 200X AD infrastructures, Monitoring & Support of Windows and AD (WSUS, GPMC,DNS,DHCP)
    * External Email Access : BES/BAS Blackberry integration/Active Sync with Exchange, OWA , Outlook Anywhere (HTTPS over RPC)
    * Admin: PowerShell :Windows, Exchange, Lync, SharePoint Networking- TCPIP ports and protocols, VPN’s, VLANs, Firewalls: WatchGuard, Deployments, VPN creations, Firewall policies, traffic monitoring, FW upgrade :Licensing CAL procurement and costing
    * DR Maintenance Administration - Backup /Restores - Symantec-Backup Exec 2012, 2010, v12/10d,Just Add Data Online Backup Systems
    * Support-Critical Provision of Business 3rd Line BAU support (including on-call shift / normal business hours) - in a 24/7 operation center
    * Small Groups Management- Limited scope over various IT infrastructure changes as well as management / strategy building
    * ITIL Documentation-Network Visio diagrams, incident management and procedure and process compliance



    Elia’s Enterprises
    Freelance Trainer May 2009 – December 2009

    During this period, I had worked as a self-employed freelance trainer for the two below training companies. The BDA academy was with a conservative training Microsoft and Cisco programme, targeting a professional adult audience whilst Zenos Academies was a much more regimented and controlled teaching structure for delivery of NVQ and City & Guilds material to an audience of 16-19 year olds,

    i. May 2009 –Oct 2009 (5- month Contract ) BDA Academy (London site)
    ii. Oct 2009 –Dec 2009 (3- month Contract ) Zenos (Southampton site)

    Courses I delivered

    * Microsoft MCSA(E) Courses: Active Directory: 70-293, 70-294, Exchange: 70-284, Vista: 70-620, 70-622, SQL 70-431, 70-443,70-444
    * Cisco Courses: CCNA 640-801 CompTIA: A+ Essentials 220-601, A+ IT Technician 2006 220-602, N+ N10-004
    * NVQ, ADITP ,City & Guilds curricula




    Umbrella Payroll through Various agencies
    WINTEL IT Contractor (Pro Rata) January 2002 – October 2009

    During this period I worked as an IT contractor for the listed companies pay rolled through umbrella companies, alongside six months of a successful IT Certification programme in 2006

    Tradition.Com (Systems Administrator) – 1st /3rd line technical support work- – June 2009- October 2009 (5- Month Contract)
    JTL Training (Technical support contractor) – 1st /3rd line technical support work- – January 2009- June 2009 (5- Month Contract)
    Enterprise Solutions Group (Technical support contractor) –Field Engineer May 2009- October 2009 (5- Month Contract)
    Rotary Watches (Technical support contractor) - 1st /3rd line technical support work -September 2007-June 2008 (9- Month Contract)
    The Albany Group (Technical support contractor) - 1st /3rd line technical support work -January 2007-June 2007 (9- Month Contract)
    Connectivity Training –Microsoft & Cisco Professional IT Accreditations-January 2006-June 2006 (6 Months Study in between Contracts)
    Various Companies –1st /2nd line technical support work –Jan 2002-Oct 2006 (Various contract durations dependent on assignment nature)

    * 1st -3rd level support on all windows hardware (virtual and physical) including printers, scanners and other hardware-
    * Pre sales work followed through with complete on site SME network installation on diverse client base in London
    * Citrix client end app configurations and installation of Citrix servers
    * Phone systems and patch panels- maintenance & patching including VOIP configurations
    * Network installs - basic Cisco Network device (Catalyst switches & 2500 Routers )troubleshooting and implementation
    * Cisco Networking-VLANs , VPN’s setup, IP configurations of devices, IOS image management
    * DR with Symantec-Backup Exec v10 + versions
    * Antivirus and anti-spam (email filtering) protection (McAfee, Trend, Symantec etc.)-Update deployment across network
    * PROJECT WORK:I- Symantec Enterprise Vault Archiving II –LANDesk image for desktop deployment & Domain Migration (ADMT)
    * VM and physical server builds with Workstation, ESXi, VSphere according to custom specification
    * MOSS SharePoint 2003-Six week consultation project on intranet site build with Bank Of America using MOSS 2003

    Symantec, Holland
    Perm Position –Bilingual Technical Support Analyst December 2000 – December 2001

    Provision of bilingual European support of Symantec product range to an English & French user client base of several thousand (12 months)

    * Specialist product support on antivirus and other technologies from SMEs to large enterprise organizations
    * Tested and reproduced problems in-house within medium-sized teams prior to further escalation when necessary
    * Permanent role came to an end as required to come back to the UK

    Motorola
    EMEA Web Designer and Administrator October 1998 – November 2000

    * Multinational telecoms house. Maintenance of the corporate intranet and extranet websites
    .
    Education, Training & Significant Dates

    Description Significance Date
    WatchGuard Firewall In-house Training In-house Training 2012
    My Ltd Company Netrain Consultants founded Company foundation 2009
    Freelance MCSE, CCNA, MCBA, A+, NVQ, City & Guilds Trainer Training Provision 2009
    Microsoft Certified Systems Engineer 2003 Certification 2006
    Cisco Certified Network Associate (CCNA) Certification (Exp. May 09) 2006
    Webmaster (JAVA, HTML with FrontPage) Certification 2006
    Evening Course Italian A Level achievement 2002
    Symantec In-house training on Norton Antivirus Certification 2000
    Microsoft Certified Systems Engineer NT4 Certification 2000
    CompTIA A+ Hardware Certification 2000
    Masters Of Earth Observation Science MSc Degree 1998
    (Computationally intensive degree)
    Bachelor of Physics with European Studies (French) BSc (Hons) Degree 1997
    (Major: Physics Core Subjects) Major 1997
    (Minor I: French Language) Certificate of Lang. Proficiency 1997
    (Minor I: French Language) 1 year study at French University (Grenoble) 1995
    (Minor II: European Studies) Seminars 1995

    Languages & Interests

    I am a multilingual professional in French (Intermediate), Italian (Intermediate), Greek (Intermediate) and Macedonian (Basic) who has worked with French in a technical capacity supporting a French client base. All languages are currently being brought up to fluency level through the partaking of conversation exchange schemes and structured classroom environments; they have proven to be invaluable, especially when studying & working nationally or overseas. Moreover I believe in the “Healthy mind healthy body” motto and hence very regularly live an active lifestyle going to the gym and running alongside yoga, Pilates and badminton. Finally, I am an active member on LinkedIn, SCRIBD, and Exchange Experts and use these online forums to stay abreast with the latest trends in the market and on the technology front.







    Technical Knowledge

    The skills matrix below provides a list of the key skills I have acquired over this time. During my time working in the IT industry
    Key: ? = basic understanding   ?? = average skill   ???= extensive work experience

    Skill Area Experience Last Used Skill Level
    Operating Systems / Protocols
    All Windows Server/AD flavours, 200X 5 years+ present ???
    All Windows W/tation flavours: 7/Vista//XP 5 years+ present ???
    Linux OS (Ubuntu, Red Hat) 0.5 years present ?


    Virtualization Platforms

    XEN Cloud Platform /Citrix XenCenter 1 years present ?
    VMware ESXi /VSphere/Server ver. 2.0 1 years present ?
    Oracle Virtual Box 1 years present ?
    Microsoft Virtual Server 2005 1 years present ?

    Windows Server Roles & Software –Office- Databases

    Clustering (SQL, Exchange Etc.) 1 year’s present ??
    Propalms TSE Services | MS TS 1 years present ??
    Lync 2010/Certificate Services 0.5 year present ?
    SharePoint (MOSS 2003, 2010) 0.5 year present ?
    Exchange / Outlook All versions 5 years present ??
    PS, PHP ,DOS (CMD,BAT),T-SQL,HTML 1 year present ?
    Citrix (MPS, Client) 5 year’s present ?
    SQL 200X Manage Studio/Query Anlayze 3 years present ??
    IIS v 7.5, v7.0 v6.0 5 years present ??
    MS Office/Visio Products 10 years present ???
    OMA- , OWA , Active Sync BES /iPhone 1 years present ??
    Roles1: TS, AD, DNS, DHCP, GPO 5 years+ present ???
    Roles2: WSUS, IIS, Certificates 5 years + present ???

    Other Software DR –AV-Helpdesk
    AV (Kaspersky, McAfee, Symantec) 10 years present ???
    Spam Filter (WebSense, Mimecast) 5 years present ?
    SYMANTEC Backup Exec (DR) 5 years present ???
    Exch. Journal (Mssg Bunker, Ent.Vault) 0.5 years present ?
    Navision Dynamics 0.5 year 2008 ???
    Incident Management (LANDesk, Remedy) 10 years present ???

    Hardware-Datacentre Racks & Servers, Workstations, Storage & Printers , VC
    Datacentre Cabinets, Racks, Power Bars 1 years present ??
    IBM BladeCenter (AMM), HP Proliant 3 year’s present ??
    HP(ILO)/Dell/ IBM Lenovo laptops/PC’s 10 years present ???
    DC Cabinet Racks 0.5 years present ?
    UPS-APC, HP etc. 0.5 years present ?
    Blackberry 0.5 years present ??
    SAN Storage –iSCSI /NAS 0.5 years present ??



    Networking –Firewalls & Routing /Switching

    WatchGuard,Cisco Firewalls 1 year present ??
    DrayTech/Vigor Modems 1 year present ??
    Cisco /Netgear Switches/ Routers 1 years 2010 ?
    Network cabling 5 years present ???
    Fibre/ADSL PPoE Broadband Setup 10 years present ???
    Patch Panel 1 years 2010 ???
    TCP/IP Networking VPN (PPTP/IPsec) 10 years present ???
    Avaya/Cisco/Voip Telephony 0.5 years present ??


    Network Monitoring-Helpdesk
    Spiceworks- 1 year 2012 ??
    Nimbus Infrastructure Manager 0.5 years 2012 ??
    Hound Dog 1 years 2010 ??
    Solar Winds 3 years 2008 ??

    Deployment
    App Deploy: Sysprep, LANDesk, RIS, PXE 3 years 2010 ???

    Soft Skills
    ITIL documenting 8 years present ???
    WinTel 1st 3rd Technical support 10 years present ???
    Excellent communication skills 10 years present ???
    Training Delivery (Presentations) 0.5 years 2010 ??

    References

    Can be provided on request
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