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    Ndah Mbawa

    Ndah Mbawa

    Business Analyst/QA Analyst/Writer/Proof Reader

    Northampton, United Kingdom

    English speaking

    By day, I am a Business Analyst within the Banking industry working with mid to senior level stakeholders and subject matter experts in a bid to elicit and document their requirements...Read moreBy day, I am a Business Analyst within the Banking industry working with mid to senior level stakeholders and subject matter experts in a bid to elicit and document their requirements and processes usually in an affort to implement change. My facilitation and people skills have been honed to the max in this capacity and my natural flair for the written and spoken word have been of immense advantage too. Being involved in an opportunity like this will give me a chance to indulge in my very true passion for harnessing the power of words to communicate and identify with a varying audience on a very individual and personal level.

    I am a dynamic career Business Analyst with a strong foundation of knowledge, training and experience of engaging with and managing stakeholder relationships, eliciting and documenting requirements - functional, business and otherwise, all of these gained in a variety of industries.

    As a technical and hands-on Test Consultant, I have been responsible for all aspects of the QA Process, including requirements gathering/review, writing test plans/strategies, documenting and executing Test Scripts, liaising between clients and project team, mentoring/supervising QA/Test Engineers and User Acceptance Testers, estimation/scheduling and hands-on experience in unit testing, functional, systems & integration testing, UAT and go-live readiness. Skilled in the use and administration of various test tools including Jira, HP / QTP / T-Plan, Microsoft Test Manager, Quality Center. My remit also includes functional, Systems, Integration Testing in a variety of dynamic organisations and industries; from Banking to Public Service.

    Given my passion for quality deliverables in my BA role, i naturally have a love for the written and spoken word hence woukd relish the opportunity to get involved in any suitable writing/proof-reading projects.

    Area Covered: Business Analysis/Quality Assurance/Test Analysis/Writing & Proof-reading

    Work Experience Summary: My experience covers the following:
    > Experience Industries: Financial/Banking (incl Cheque clearing), Health (NHS), CRM/Loyalty/Rewards, Utilities, Transport, Airlines (Amadeus, OBE), SAP CRM/ERP, Local Government (Housing) & Publishing & Accounting.

    > BA Artefacts: Solution Definitions, Business Requirements, Functional Specifications, User Manuals, Activity Flow Diagrams, Use Cases, Process flow diagrams, Wire frames/Screen Mock-ups, UML diagrams, BPR Scope documents etc.

    > QA Artefacts/Skills: Test Strategy, Test Plan, Scripts, Estimates – WBS, Test team leading, test monitoring/completion.

    > Methodologies: ITIL, Agile, PRINCE2, Waterfall, RUP, RAD, data driven testing, Risk based testing, V-model.

    > Databases/Report Packages: MS SQL 2000, SAS, Teradata, Oracle SQL (TOAD) & PL/SQL, Unix Mainframe databases (querying via use of Ergo & Query Design Centre) Oracle Forms/Reports, Crystal Reports.

    > Technologies/Languages: .NET, Delphi, Java & VB,HTML, DHTML, JavaScript, XML, WCF, Ajax, ASP & ASP.NET.

    > Websites tested: RBSG Group (Natwest, Coutts & RBSG), Etihad Airways, easyJet, Nectar, Devere Golf, Keep It Hush, NHS AAA Screening, Norwich & Peterborough Building Society, Volvo, True Value, BestBuy.

    > Test Phases: System, Functional, Integration, Virtual machine testing (VMWare) UAT, Regression, Browser Compatibility, Accessibility, Security testing.

    > Data warehouse & ETL Testing: Oracle, MS SQL Server with crystal Reports.

    > Financial Packages: SAP FI/CO, Sun Financials, Epicor, TSYS, Opera II (v6.50), UFSS/ASTRA/LBS Mortgage apps.

    > SAP R/3, FI/CO Testing: GL, Special Ledger, Profit & Cost centre Balancing, Purchase Orders & Invoicing etc.

    > EPOS, Credit/Debit Card Payment/Messaging Testing: IBM websphere MQ Series, Xpay Secure-Trading.

    > Test Project Life cycle management: Test Director/Quality Centre, T-Plan, Microsoft Team Foundation Server.

    > Test/Defect Tools: QTP, LoadRunner, Selenium, Wcfstorm, T-Plan, ClearQuest, Jira, Team Foundation Server, Quality Centre, Microsoft Test Manager.

    > Strong Microsoft Office: MS Visio, Project, strong Excel, Access - macros & VBA.
    Education Summary: QA Training February 2011
    ISEB Foundation in Business Analysis

    Aston University March 2010
    MBA (IT & Operations Management)

    Barclaycard UK Jan 2007
    SAP R/3 Overview

    ISEB Foundation Certificate in Software Testing November 2002

    Introduction to Oracle SQL , June 2001

    Northampton University - September 2000 – June 2002
    HNC Computing

    University Of Buea 1995-1998
    BSc Geography & Political Science

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    structured query language (sql)software testingcontent writingblog writingguest blogging
    Industry expertise: Advertising, Entertainment, Hospitality, Publishing and PR

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    Industry expertise: Advertising, Entertainment, Hospitality, Publishing and PR
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