Insights
Insights
-
Karyme D.
Mirano, ITNot recommend working with this person at all either to take any of her services. We paid "Social Media Management for business, all services, 30 days". She also told us to work with us getting a commission of her work which is completely fair. But she did not reach or do any of the listed issues in her offer. She just does not respect the customer or reply to any messages. She is not committed to her work and the worst is absolutely irresponsible. She just disappears without any explanation. She does not take seriously her work. I paid her losing money and without getting my work done. She also asked me to pay her more which I did but she did not do any issue and I can prove it. She supposed to design the post but finally, we did it because she does not have any sense of beauty in her designs, we also gave her the copies of all the posts -because we also discover her English was poor too-. We provided her the videos already edited, the photos and images edited too, completely all already done and she just needed to schedule them. Of course, she did not do either this giving us silly excuses. Then she said she will organically get more followers and hasn't done it too. In fact, she did not get any single new follower. Then we checked she did not know how to use the correct hashtags so we needed to give her a list of hashtags to use. However, she supposed to be an expert on this as her profile says. After more than a month I am still waiting for her reports which were part of her work and her strategy. She also launched a campaign on Facebook with a copy and a foto that were not related to each other, the image contains a lot of text and of course copied one of my texts which belongs to youtube to promote the downloading of an ebook, that was insane. I mean nonsense and we told her that but she did not care. Of course with that Facebook test campaign, I realize she did know any about Facebook. Besides we have discovered she was using a private account of one of our employees without her authorization which is completely illegal and nobody understands how she did it. Certainly, we gave her access to our business account but we don't have access to our employees' personal accounts. So our employee will legally report it to Facebook too. So be careful! If you want, you can also contact me so I can send you all the information you need to know, the payments I did by bank transfer, to demonstrate how she has used a personal account without the owner's authorization, her posts so you can compare ours with hers to check yourself how horrible they are, and other issues.