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    Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Lynda E.

Lynda E.

User Researcher | User Experience Consultant | UX Designer | Information A...

Paphos, Cyprus

English speaking

I'm a senior remote user researcher, information architect and user experience consultant with a BA Hons Graphic Information Design (user centred design), University of Westminster,...Read moreI'm a senior remote user researcher, information architect and user experience consultant with a BA Hons Graphic Information Design (user centred design), University of Westminster, UK.

I help businesses to uncover, understand and design for the needs, goals and desires of their users and customers, so that they can optimize engagement and retention.

I do cognitive walkthroughs of your existing customer journeys and dig into customer feedback data and Analytics to discover who your real user groups are, how their experiences are affecting their perception of your service or product - and how to remedy or optimize this quickly.

I turn these insights into user journeys, experience maps, process flows and ranked recommendations based on best practice.

I give you a step-by-step "how to" via annotated wireframes and prototypes that can be iterated and tested with users.

​You can bring me in at any point - whether your product/service is still an idea, or already in use.

Specialties: information architecture, information design, usability, user experience, UX research, qualitative research, persuasive design, lean UX, UCD, user-centred design, UX design, accessibility, strategy, analysis, research, mentoring, ethnographic research, qualitative research, remote research, expert reviews, accessibility audits, user journeys, customer journeys, process flows, mapping, data analysis, analytics, prototyping, wireframes, sitemaps.

    5.0
    (3)
    £50
    /hr
Contact

Skills

prototype designusability testinguser testingwireframe designdesign strategyprocess mappingqualitative analysisqualitative researchsitemapuser experience design +2
user researchwebsite prototyping
Industry expertise: Government, Marketing and Media

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Sep 28 2020
Response time
within a few hours

Insights

Freelancer Buyer
Projects worked on
3
Buyers worked with
3
Last active
Sep 28 2020
Response time
within a few hours

Skills

prototype designusability testinguser testingwireframe designdesign strategyprocess mappingqualitative analysisqualitative researchsitemapuser experience design +2
user researchwebsite prototyping
Industry expertise: Government, Marketing and Media

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Sep 28 2020
Response time
within a few hours

Insights

Freelancer Buyer
Projects worked on
3
Buyers worked with
3
Last active
Sep 28 2020
Response time
within a few hours
Skills Insights

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Sep 28 2020
Response time
within a few hours

Insights

Freelancer Buyer
Projects worked on
3
Buyers worked with
3
Last active
Sep 28 2020
Response time
within a few hours
Skills Insights
prototype designusability testinguser testingwireframe designdesign strategyprocess mappingqualitative analysisqualitative researchsitemapuser experience design +2
user researchwebsite prototyping
Industry expertise: Government, Marketing and Media
  • Portfolio (8)
View All (8)
  • Reviews
  • Purchases
  • Endorsements
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I need wireframes and mock-ups for a website designing
  • Chrisby Chris H.
  • Posted: 23 May 2020
  • 2
  • 03 Jun 2020 Chris H.
    Chris H.
    Warrington, GB

    Very proffessional

    Lynda E.
    Lynda E.

    Thanks, Chris, really interesting project! May you go from strength to strength.

User test & usability audit of your website (Quick Wins)
User test & usability audit of your website (Quick Wins)
$65
  • Posted: 24 May 2020
  • 100% Positive
  • Sold: 1
  • 1
  • 25 May 2020 Alex P.
    Alex P.
    London, GB

    Great job done by Lynda!

    Insightful work performed quickly and diligently. I will work on implementing all suggestions from Lynda’s report. I’m certain I will see improvements in terms of conversions. The service represents amazing value for money and is highly recommended! Thank you, Lynda!

    Lynda E.
    Lynda E.

    It was a pleasure working with you and I wish you success with your business.

Customer Journey Mapping
  • Donnaby Donna A.
  • Posted: 7 Mar 2020
  • 2
  • 30 Mar 2020 Donna A.
    Donna A.
    London, GB

    Lynda is brilliant in what she does and is the best in the industry. I will indeed continue to work with her.

    Lynda E.
    Lynda E.

    Thank you! You are a pleasure to work with.

285031328516492741285

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