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    Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Natasha Wilkinson

Natasha Wilkinson

Virtual Assistant, Client Service Specialist, Credit Controller, Administra...

Nottingham, United Kingdom

English speaking

I have a passion for all things organisation and have specialised within the customer service and administration sector for the past 12 years. Having worked from home for the...Read moreI have a passion for all things organisation and have specialised within the customer service and administration sector for the past 12 years.

Having worked from home for the past 7 years I am able to manage my own workload, prioritise and motivate to myself to get the job done to a high standard. My most recent role as a Credit Control and Finance Support Team leader has enabled me to gain finance experience as well as improve my skills already gained in customer operations. Previous to this role I worked remotely for 4 years as a Customer Support Manager for a data website.

Key Skills:

Customer support via live chat, telephone calls, emails and support tickets
Intercom
Website testing and reporting using Trello/ Jira
Bookkeeping
Credit Control
Sales
Raising invoices
Taking and allocating payments
PayPal
Xero
Shopify
Asana
Creating and maintaining spreadsheets using Excel/ Google docs
Gsuite/ MS Office
Organising mailboxes
Mail campaigns
Zendesk
Customer
Social media
Review sites

  • £11
    /hr
Contact

Skills

administration supportbookkeepingcredit controlcustomer relationship management (CRM)web administrationzendesksocial media managementgoogle documents (google docs)customer supportgoogle gmail +5
live chat supportphone supportsales orders and invoicestrelloweb testing
Industry expertise: Energy, IT, Internet and Sales

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Last active
Feb 23 2021
Response time
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Freelancer Buyer
Projects worked on
0
Buyers worked with
0
Last active
Feb 23 2021
Response time
instantly

Skills

administration supportbookkeepingcredit controlcustomer relationship management (CRM)web administrationzendesksocial media managementgoogle documents (google docs)customer supportgoogle gmail +5
live chat supportphone supportsales orders and invoicestrelloweb testing
Industry expertise: Energy, IT, Internet and Sales

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Feb 23 2021
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
0
Buyers worked with
0
Last active
Feb 23 2021
Response time
instantly
Skills Insights

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Feb 23 2021
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
0
Buyers worked with
0
Last active
Feb 23 2021
Response time
instantly
Skills Insights
administration supportbookkeepingcredit controlcustomer relationship management (CRM)web administrationzendesksocial media managementgoogle documents (google docs)customer supportgoogle gmail +5
live chat supportphone supportsales orders and invoicestrelloweb testing
Industry expertise: Energy, IT, Internet and Sales
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