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    Michelle Pearson

    Michelle Pearson

    Property Administration and Management / Virtual Assistant / PA

    London, United Kingdom

    I have 15 years experience dealing with the Management of Residential Letting Properties for private landlords based in the UK and overseas as well as for estate agents in Central...Read moreI have 15 years experience dealing with the Management of Residential Letting Properties for private landlords based in the UK and overseas as well as for estate agents in Central London and the City. I am knowledgeable in all day to day aspects of property management, including finding the right tenant, maintenance issues and project management, rent collection, deposits, problem tenants etc.

    I am also an experienced Inventory Clerk and can compile new inventories with experience of attending property check ins, inspections and check outs on residential property.

    I have good solid experience of Microsoft packages including word, excel, access and powerpoint as well as many of the leading property packages available and am proficient in content management of backend databases. I have experience of organising complex, multi-destination international travel, expenses reconciliation and general office assistance.

    I have experience of cavassing and cold calling, maintaining on-going contact with existing clients, general customer services and enquiries. I have access to digital transcriber software as well as traditional tape transcription in my fully functioning home office allowing me to complete remote work easily and efficiently

    I would say that I am a good all rounder, with a hands on, can do attitude towards my work and the task in front of me. I pay attention to detail and do not give up up at the first hurdle.

    All of the above have been essential in my previous positions, many of which have been with newly formed companies, helping to set up the office and systems therein.

    Area Covered: London
    Work Experience Summary: Recent Assigments:

    Currently working on ad-hoc basis for several contractors sending out quotes, assisting with on-line bids, invoicing, chasing payments and general administration assistance incl some personal items eg banking, insurance etc

    Recent Positions:
    1)
    Working for team within large asset management company organising complex multi-destination travel and accommodation, diary management, telephone answering service, expenses reconciliation, course bookings and general administration incl powerpoint presentations, back-end database content management, access database updating

    2)
    Assisting, on an ad-hoc basis, a private individual coordinating his various business interests. Work was very hands on, and varied from day to day and included marketing of new company including securing space at relevant international exhibitions, assisted in organisation of launch party, attending business networking lunches and evening functions, organising multi-stop international travel, coordinating with web designers, PR company, designers and overseas offices, internet research, attending marketing seminars, networking lunches and evening functions. In addition I liaised with builders and decorators regarding the construction of new offices and refurbishment of existing business premises.

    Previous Assignments:
    1)
    Assisting managing director in the set up of a new estate agency based in NW6. Duties include diary management, travel arrangements, booking appointments and diary management for MD and letting staff. Assisting in negotiations and liaising with vendors, purchasers, landlords, applicants and solicitors in respect of current transactions. Management of property portfolio including property inspections, maintenance, rent collection and accounting, renewals and terminations. Maintaining existing landlord database and procuring new instructions via canvassing and marketing. Assisting MD in all other aspects of the day to day running of the office including computer maintenance and general office administration.

    2)
    Assisted in setting up a new estate agency within the Square Mile. Initial duties included setting up of lettings department, sole responsibility for procuring new clients, property advertising, basic accounting and acting as PA support to MD in all sales and lettings transactions. Final position was as Head of Property Management, liaising with tenants and landlords on move-in and move out, organising inventories, cleaning, maintenance, rent collection, landlord accounting including NRL tax issues, training of junior staff, general landlord contact.

    Education Summary: ARLA - Legal Aspects of Letting & Management A
    ARLA - Legal Aspects of Letting & Management B
    ARLA - Residential Proerpty Management Practice
    NVQ Level 2 Business Administration
    RSA Typing Levels 1, 2 & 3
    Level 2 - Advanced Powerpoint

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    microsoft exceloffice managementtranscriptioncopy typingmicrosoft accessmicrosoft powerpointmicrosoft word

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