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    Michael Robert White

    Michael Robert White

    Chartered Accountant, Tourism Consultant with languages

    Birmingham, United Kingdom

    Chartered Accountant with experience in accountancy, audit, taxation, IT, marketing, customer service, telesales, hotel and tour operations. Fluent Spanish, useful French, Portuguese,...Read moreChartered Accountant with experience in accountancy, audit, taxation, IT, marketing, customer service, telesales, hotel and tour operations.
    Fluent Spanish, useful French, Portuguese, Italian and German.

    Area Covered: Birmingham, London


    Work Experience
    -----------------

    Job Title: Accountant and Tourism Consultant
    Company: Casa de Clara, Trujillo Peru
    Description: Promoting tourism around potential and actual World Heritage archaeological sites, museums and colonial houses, in the most diverse and interesting country in the world.
    Recommended since 1989 in the best international guide books for accommodation, tours, guides and information in English, Spanish, French, German and Italian. Also in the credits for contributions to such publications, listed in 'guides & books' on 'Trujillo Peru' website below.
    From:01/Feb/1989

    Job Title: Holidayline Advisor
    Company: TUI Travel PLC
    Description: Joined the world's largest tourism and leisure group to consolidate marketing, information technology, reservations and customer service training and experience.

    Short term contract with view to combine accountancy, sales, marketing, tourism and information technology opportunities.

    Objectives and responsibilities:

    Obtain full induction, further ongoing training, career prospects and usual benefits of the world's largest tourism and leisure enterprise.

    Provide a professional, efficient and quality telephone support service to customers whilst on holiday.

    Deliver sales through service ethos and drive revenue generation across the TUI group.

    Work as a team around the clock to provide support to customers once they arrive overseas.

    Provide the functions of a ‘rep’ over the phone within our busy and bustling call centre, dealing with any customer queries.

    Extremely varied role incorporated selling excursions, resolving problems and queries, providing local information and help, using customer relationship management logs.

    Provide the expected excellent customer service, passion and enthusiasm for the role.

    Apply overseas experience and sound professional knowledge from overseas resorts, travel agents, tour operators and customer service background.

    Improve skills and ability to deliver sales and quality results.

    Handle conflict and complex situations.

    Optimise language skills.

    Show flexibility with shift patterns.
    From:01/Apr/2010 To:01/Aug/2010

    Job Title: Supervisor
    Company: Horwath & Horwath, Melbourne Australia
    Description: General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, statutory work, forensics, management letters and strategic reports for international and UK companies, groups, partnerships and individuals.

    Clients included national safety & rescue organisation, engineering groups, designer clothes franchises, recruitment groups, hotel associations.

    Horwaths was President of the World Tourism Organisation around this time.

    Supervised the training of audit staff in Melbourne and Sydney.
    From:01/Jan/1988 To:01/Dec/1988

    Job Title: Audit Supervisor
    Company: Touche Ross & Co (Now Deloitte Touche Tohmatsu), Melbourne Australia
    Description: Took the opportunity to complete 2 year PNG contract in Melbourne's Rialto and Box Hill offices.

    General accountancy practice included work allocation, scheduling and supervision, preparation and audit of group, company, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, statutory work, management letters and strategic reports for international and local companies and groups.

    Clients included engineering groups subsidiary companies.
    From:01/Jul/1987 To:01/Oct/1987

    Job Title: Supervisor
    Company: Touche Ross (Now Deloitte Touche Tohmatsu) Papua New Guinea
    Description: Supervised in Mount Hagen, Port Moresby and acted as Relief Manager in principal cities of PNG.

    General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, statutory work, forensics, management letters and strategic reports for international and UK companies, groups, partnerships and individuals.

    Clients included banks, regional government groups, property companies, agricultural producers, helicopter transport, vehicles, spares and repairs, fuel stations, wholesale and retail sales outlets including food and clothes supermarkets.

    Learned 'Tok Pisin', the national language fluently.

    Represented Mount Hagen in the National Soccer Championship in Lae in 1987.

    With Mount Hagen won the Highlands Soccer Championship in Mount Hagen in 1987.
    From:01/Oct/1985 To:01/Jul/1987

    Job Title: Senior
    Company: Coopers & Lybrand (Now PwC), Birmingham UK
    Description: Returned to UK for Continuing Professional Education, including updates on UK accountancy, audit, tax procedures and information technology.

    General accountancy practice included work allocation, scheduling and supervision, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, management letters and strategic reports for international and UK subsidiary companies, groups, partnerships and individuals.

    Clients included quoted international groups, public and private companies in technology, property, construction, automotive, engineering and manufacturing industries.

    Achieved the wide range of training, experience, disciplines and proficiency expected at what was the world's largest employer in the accountancy profession.

    Applied updated skills to obtain position in Papua New Guinea.

    Represented firm at cricket and soccer, playing also for Wilmot Breeden.
    From:01/Sep/1984 To:01/Aug/1985

    Job Title: Senior
    Company: Coopers & Lybrand (Now PwC), Lusaka Zambia
    Description: Included induction to company procedures.

    General accountancy practice included work allocation, scheduling and supervision, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, management letters and strategic reports for international and UK subsidiary companies, groups, partnerships and individuals.

    Clients included para-statal group subsidiaries, international groups, private companies, property companies, steel stockholders, metalworkers, engineering companies, railways, road transport, agricultural, pharmaceutical and manufacturing industries, banks, charitable organisations and professional partnerships.
    Achieved the wide range of training, experience, disciplines and proficiency expected at what was the world's largest employer in the accountancy profession.

    Worked and shared in their culture & tourism.

    Member of Lusaka Club, Lusaka Municipal Sports Club and Lusaka Golf Club.

    Played representative soccer and cricket in the National Stadium.

    Played soccer with Africans, cricket with Indians and Sri Lankans, socialising with them and volunteers from CUSO, Norad, France, Outward Bound, Portugal, SIDA, UK VSO, USAID and Ex-Yugoslavia.
    From:01/Mar/1982 To:01/Jul/1984

    Job Title: Supervisor
    Company: Burman & Co., Chartered Accountants, Birmingham UK
    Description: General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, registration work, forensics, management letters and strategic reports for UK companies, groups, partnerships and individuals.

    Clients included property companies, housing associations, steel stockholders, metalworkers, heavy, medium and light engineering, especially motor vehicle manufacturers and dealers, spares and repairs, electrical suppliers, chemicals and paints, road transport, freight forwarders, audio visual, language schools, safety equipment, security suppliers, vending machine supply and maintenance, auctioneers, graphic designers and solicitors.

    Experienced a wider range of smaller clients to obtain accountancy and taxation qualifications.
    From:01/Jul/1977 To:01/Mar/1982

    Job Title: Senior
    Company: Grant Thornton UK LLP (Formerly Thornton Baker & Co.), Birmingham UK
    Description: Share registration department provided early telephone and customer service experience with brokers and public.

    General accountancy practice included work allocation, scheduling and supervision, input of bank, purchases, sales and nominal data to accounts, preparation and audit of group, company, branch, partnership, management, statutory and consolidated accounts, tax planning, computation, returns and accounts, budgeting and cash flows, registration work, forensics, management letters and strategic reports for international and UK companies, groups, partnerships and individuals.

    Clients included property companies, housing associations, steel stockholders, metalworkers, heavy, medium and light engineering, especially motor vehicle manufacturers and dealers, spares and repairs, electrical suppliers, chemicals and paints, road transport, freight forwarders, audio visual, language schools and solicitors.

    Achieved the wide range of training, experience, disciplines and confidence expected at what was the largest employer in the UK accountancy profession.
    From:01/Aug/1971 To:01/Jun/1977



    Education
    -----------------

    Summary: Universidad Nacional de Trujillo
    Bachelors Degrees in Social Sciences (1995-1999) and Tourism (2008).

    Studied local, national & world geography, archaeology, anthropology, history, culture, folklore, philosophy, ethics, psychology, museums, colonial art & architecture, economics, marketing, promotion, Italian, Quechua & tourism businesses of airlines, travel agents, tour operators, hotels, restaurants, bars, casinos, guiding & events management.

    Marketing ‘Ruta Moche’. UNT 1999.

    English: Native speaker. GCE ‘0’ & ‘A’ Levels.
    Designed & gave practical English classes to Peruvian National Police.

    Spanish: Lived in Peru, 1989-2008 & studied Tourism.
    Post graduate diploma DELE C2 of Cervantes Institute 2009/2010.
    Fluent speech & writing.

    Italian: Studied 1 year at UNT & Dante Alighieri Institute of Trujillo.
    Regular speech & writing.

    Quechua: Studied 1 year at UNT.

    French: 5 years GCE ‘0’ Level, DELF & DALF studies 2009-2012.
    Fluent speech & writing.

    German: Studied 3 years GCE ‘0’ Level. Regular speech & writing.

    Portuguese GCSE 2009/2011, NVQ 3 2011-2012.

    Activities and Societies: Practice included guiding at the National Institute of Culture exhibits on the Priestesses of San Jose de Moro, Huacas de Moche, archaeological sites, events management and marketing.
    Produced a 4 page Sunday newspaper tourism supplement for 6 months.

    Chartered Institute of Taxation
    ATII 1980 – 1981
    Awaiting readmission after period overseas.

    Institute of Chartered Accountants in England and Wales
    ACA, 1979. Active member.

    I was also a member of the Institute of Chartered Accountants in Australia during 1988.

    King Edward VI Camp Hill Boys, Birmingham UK
    7 GCE 'O' & 3 GCE 'A' levels
    Field of Study: Modern European Languages
    University / College: Brasshouse Language School, Birmingham
    From:01/Jan/2009 To:01/Jan/2012

    Degree: Bachelors Degrees in Social Sciences (1995-1999) and Tourism (2008)
    Field of Study: Social Sciences: Tourism
    University / College: Universidad Nacional de Trujillo
    From:01/Jan/1995 To:01/Jan/2008

    Degree: ATII
    Field of Study: Taxation
    University / College: Chartered Institute of Taxation
    From:01/Jan/1980 To:01/Jan/1981

    Degree: ACA
    Field of Study: Accountancy
    University / College: Institute of Chartered Accountants in England and Wales
    From:01/Jan/1971 To:01/Jan/1979

    University / College: King Edward VI Camp Hill Boys, Birmingham UK
    From:01/Jan/1964 To:01/Jan/1971

    University / College: Gilbertstone Primary School
    From:01/Jan/1957 To:01/Jan/1964

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    English-Spanish-English Interpreter / Translator for 1 Day London
    • SoccerTutor.comby SoccerTutor.com L.
    • Posted: 22 Nov 2011
    • 0
    • 28 Nov 2011 SoccerTutor.com L.
      SoccerTutor.com L.
      London, GB

      Michael was a great help! He was the perfect person for what I needed. I will use his services again and highly recommend! Thanks!

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