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    Mark Pinches

    Mark Pinches

    Performance Coach

    Cardiff, United Kingdom

    After specialising in Psychology during a first degree, followed a successful sales and marketing career in the pharmaceutical industry working with Glaxo and latterly as a Hospital...Read moreAfter specialising in Psychology during a first degree, followed a successful sales and marketing career in the pharmaceutical industry working with Glaxo and latterly as a Hospital Specialist for the American pharmaceutical giant Merck Sharp & Dohme’s Therapeutics Division.

    Moved into a training and personal development role, developing a specific interest in leadership training and eventually moved into a consultancy role, being responsible for work within the NHS.

    Further broadened own management and leadership experience, gaining a Short Service Commission in the British Army, serving in a wide range of operational scenarios abroad and in the UK. Subsequently worked for the United Nations as a Senior Operations Liaison Officer before returning to the Army to complete a contract as a Staff Officer at the MOD Headquarters of Doctrine & Training, eventually leaving the Army in the rank of Major.

    Became Commercial Director of Leadership Direct, and concurrently returned to University gaining an MSc in Sport & Exercise Science to specialise in health and well being in relation to workplace performance. He has gained over 25 years experience in successfully applying his principles in a vast number of fields including Formula One Motor Racing and Professional Sport through to Heavy Manufacturing and Consultative Sales Teams, Police, Fire and Rescue Services, banking, information & communications technology, education, local government, health care, insurance, manufacturing, sales, marketing and the legal profession.

    Now runs own Training and Development Consultancy, Total Motivation Limited which is committed to maximising individual, team and corporate performance. Combines both physiological and psychological strategies to optimise performance which can be applied to a wide range of business and personal coaching scenarios. Works with a range of training organisations and consultancies and is committed to improving performance through focused coaching and mentoring to develop and enhance both management and leadership functions.

    Lectures at university and college level and is both an assessor and verifier for all levels of The Institute of Leadership Management (ILM) courses on behalf of Wales’ 2nd largest teaching establishment’s commercial business development wing. Currently specialises in management and leadership development particularly in relation to change and stress management and their impact on performance. Emphasises the importance of effective communication as an essential component to management development in any training and coaching undertaken.

    Concurrently practices as a qualified Clinical Hypnotherapist and Brief Strategic Therapist enhancing performance and treating patients with a range of psychological and mental health conditions.

    With more than 25 years of experience in management, psychology, university lecturing, training and development, Mark has developed a unique and motivational style as a public speaker. He has made presentations on subjects such as the Psychological Impact of Change, Managing Stress and Building Resilience, Leading Change, 21st Century Communication, Creative Thinking, and numerous subjects relating to leadership, teambuilding, personal development, health and life coaching, time management and personal effectiveness.

    Area Covered: Individual, Team and Corporate Coaching and Development


    Work Experience
    -----------------

    Job Title: Performance Coach/Trainer/Consultant
    Company: Total Motivation Ltd
    Description: 1995 – Present TOTAL MOTIVATION LTD Company Director
    Specialise in personal development training and consultancy services to a number of individuals, teams and corporate clients. Lecture to a range of companies, institutions and societies on leadership and management, corporate wellness, stress management, optimal performance in the workplace. Advise businesses on a wide range of personnel related matters. Design and deliver a wide range of personal and management development programmes to maximise performance in a range of commercial, leisure and sporting environments.

    Jan 2007 – 2009 BLUE APPLE HR SOLUTIONS LTD Lead Associate/Consultant
    Secured a major Public Sector contract on behalf of the company in 2007. Developed and delivered all aspects of the organisation"s Leadership and Management Development Centre to incorporate the Public Service Management Wales (PSMW) management competency framework over a two year period to Senior and Middle Management.

    Jan 2007 – Present RIGHT CORECARE LTD Programme Lecturer/Trainer
    Delivered a range of Senior and Middle Manager development programmes centred on the company"s "Engaging Leadership" courses and pressure management concepts. Integral part played in course development.

    Jan 2004 – 2007 BUSINESSHEALTH UK Ltd Client Services Consultant
    Provided a range of consultative services for clients relating to employee health management. Lectured and advised public and private sector organisation management teams and employees via training seminars, workshops, personal consultations and coaching. Advised businesses on all aspects of managing employee wellbeing.

    Jan 2001 – Present TRAININGWALES Management Lecturer/Trainer
    Deliver Senior Management, Leadership and Teambuilding training courses on behalf of the centre for a wide range of corporate and Public Sector clients. Lecture and Assess candidates on all NVQ Level Management courses, specialising in Leadership and Management, Teambuilding, Stress Management, Customer Care and Assertiveness training. Internally Verify Institute of Leadership and Management (ILM),City and Guilds, Business Advice and Assessor Award courses.

    2003-4 SPEAR GROUP Consultative Sales Trainer
    Developed all course materials and run the Consultative Sales Training Course for Europe"s fastest growing franchise business attended by all new and existing franchisees. Introduced Sales and marketing principles, effective communication and negotiation methods and techniques.

    1995-6 LEADERSHIP DIRECT LTD Commercial Director
    Responsible for developing, marketing and running a specialised assessment and coaching concept to a range of private and public sector organisations. Developed the company"s national sales and marketing strategy. Gained extensive experience of providing focused training using and combining psychological and physiological behavioural methods to achieve peak performance through sound leadership and management principles.

    1995-6 SELECT FACILITIES MANAGEMENT (OCS GROUP) Project Manager
    Contract with the BBC Wales site operation responsible for developing and providing a range of staff training projects. Gained extensive experience in staff development in all aspects of facilities management such as general administration, health & safety and IT.

    1996-7 NVQ TRAINING AND ASSESSMENT LTD Diploma Course Director
    Lectured and assessed students in all aspects of Fitness Instruction, Fitness Assessment and Health Appraisal, Nutrition and Weight Management and Health Promotion. Responsible for teaching and assessing all aspects of Sport and Recreation NVQs.

    1996-2001 St MARY"S UNIVERSITY COLLEGE Visiting Lecturer/Course Director
    Delivered Instructor and Health Practitioner Training Courses in Fitness Instruction, Personal Training, Fitness Assessment & Health Appraisal, Sports Nutrition, Weight Management and Health Promotion.

    1997- 2002 GAYTON CONSULTANCY AND TRAINING Trainer/Assessor
    Provided Training and Assessment services for the company"s Sport and Recreation NVQ candidates. Assess centers for accreditation to the "Healthy Leisure Award". Lecture on the ILAM GP Exercise Referral Course and YMCA Fitness Instructor Training run by the Group. Provide Internal Verification on a range of courses.

    1997- 2005 FITECH LTD Regional Trainer
    Trained Occupational Health and Fitness Personnel in Fitness Assessment techniques, use of IT and in the optimal use of the company"s range of Computer software. Taught and assessed in all aspects of health promotion for special populations within GP Referral Schemes and for stress management. Gained extensive experience of health promotion training within Police Forces, Fire and Rescue Services and all of the uniformed Armed Services.

    1997- 1998 PRODRIVE LTD Consultant
    Involved in setting up and running the company"s fitness and wellness initiative. Assist in providing services related to optimising driver and team performance for the Subaru World Rally and Honda Touring Car Race Teams.

    1998-1999 BENETTON FORMULA LTD (now Renault Formula One Team) Consultant
    Set up and conducted the company"s "Fit for Life" corporate wellness campaign and provide ongoing consultancy services to optimise Formula One driver, team and company performance.
    From:01/Jan/1993

    Education Summary: 1982 BSc(Hons) Psychology, Geography, Economics - University College Swansea
    1983 Recognised as a Fellow of the Royal Meteorological Society (FRMetS)
    1985 Passed the Association of British Pharmaceutical Industries Examination (ABPI)
    1986 British Army Commission at The Royal Military Academy, Sandhurst
    1995 Certificate in Fitness Instruction and Gymnasium Management
    1995 Certificate in Fitness Testing and Health Appraisal
    1996 Diploma in Exercise and Health Promotion (Dip EHP)
    (Modules in Fitness Instruction, Cardiovascular Training, Resistance Training,
    Fitness Assessment & Health Appraisal, Nutrition and Weight Management, Health Promotion,
    Sports Massage Therapy)
    1997 D32/33 National Vocational Assessor – Management & Leadership, Administration, Well Being, Business
    1997 MSc Sport and Exercise Science – University of Wales Institute, Cardiff
    (Specialist Modules in Sport/Exercise Physiology, Exercise Psychology, Corporate &Team Wellbeing)
    1998 Indoor Rowing Master Instructor
    2001 D34 National Vocational Internal Verifier – Management, Administration, Well Being, Business
    2005 Assessor and Verifier (‘A & V’) Awards Qualification Update
    2007 Certificate in Clinical Hypnotherapy
    2008 Diploma in Brief Strategic Therapy and Clinical Hypnotherapy
    2009 Advanced Certificate in Clinical and Strategic Therapy

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