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    Geraldine E.

    Geraldine E.

    Data Entry Professional/Web Researcher/Typist

    Toronto, Canada

    I am a hard working person. When I work, even for just a short period of time, I will make it a point that the job is done with accuracy at a given time frame. I am trustworthy,...Read moreI am a hard working person. When I work, even for just a short period of time, I will make it a point that the job is done with accuracy at a given time frame. I am trustworthy, and I wanted to meet my clients expectations all the time.

    So I hope you will always consider me for your job, because I work not just for money or experience, but at the same time to help YOU in return.

    Area Covered: Data Entry/Data Collection/Web Research/


    Work Experience
    -----------------

    Job Title: Customer Service Representative
    Company: Cyber City Teleservices
    Description: I worked for a BPO when I was still in the Philippines where we serviced three different Telephone companies in the United States: Vartec Telecom, Excel Telecom, and McLeodUSA Telecom. Our typical job includes receiving incoming calls and assisting customers who have concerns on their local and long distance services for both residential and business accounts. These concerns may be:
    - inquiries on local and long distance rates
    - inquiries/adding of telephone features
    - disputes on long distance calls
    - disputes on charges on the bill
    - no dial tone or other telephone problems
    With this kinds of concerns,we answer all of their questions, we do open new accounts for new customers who wanted the service, do courtesy calls for disputed recurring calls, do trouble shooting and open trouble tickets in cases where problem comes at the providers end. All conversations were noted at the end of the call.
    From:01/Jun/2006 To:11/May/2008

    Job Title: Encoder
    Company: Department of Education
    Description: When I was still in the Philippines, I worked for a three month contract at the Department of Education Division Office of Tarlac Province. My job is: (1) to sort all the Personal Data Sheets of all the public elementary and high school teachers within the province, (2) encode each teacher's personal information into the newly developed system, and at the same time (3) report any malfunction or error that they system has since it is still new.
    From:25/Aug/2009 To:25/Nov/2009

    Job Title: Lecturer
    Company: Tarlac State University
    Description: When I was still in the Philippines, I worked as a Lecturer at Tarlac State University under the College of Computer Studies. I am handling subjects for Application Software Program, Program Logic Formulation with Turbo C, Advance Database Management, and Database Management which includes Microsoft Access and SQL. Job includes: (1)Preparing lectures for my class based on their curriculum, (2) check everyday attendance,(3) discuss the subject, (4) give quizzes after every discussion, (5)give homework/project/research paper, (6) compute grades every after term exams, (7) create and send reports to the college dean
    From:06/Jul/2010 To:28/Jan/2011



    Education
    -----------------

    Degree: Bachelor of Science in Information Technology
    Field of Study: Computers
    University / College: Central Luzon State University, Philippines
    From:03/Jun/2002 To:25/Apr/2006

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