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    Fiona Mercer

    Fiona Mercer

    Sage 50 Accounts and Payroll Product Specialist. CRM Consultant and IT trai...

    Thatcham, United Kingdom

    Accredited Sage 50 2011 Product Specialist. Offering training, configuration and customisation of reports. Accredited Sage Payroll Product Specialist. IT Support. MS Office Training....Read moreAccredited Sage 50 2011 Product Specialist. Offering training, configuration and customisation of reports. Accredited Sage Payroll Product Specialist. IT Support. MS Office Training. Presentation formatting. . CRM training GoldMine and Act installation and training. Database management. report writing or editing. Database cleaning.

    Area Covered: Berkshire, Hampshire, Oxfordshire or Remote


    Work Experience
    -----------------

    Job Title: Project Manager
    Company: BG Group
    Description: I am part of the Integrated Activity Planning and Scheduling (IAPS) Programme, which uses Primavera P6 to enable better planning within BG Assets.
    I am responsible for rolling out the technology across BG Global assets.
    I am also managing a number of integration projects synchronising tasks in P6 with SAP and Maximo Work Management Systems.
    From:01/Mar/2011

    Job Title: Owner / Director
    Company: Mercer Lal Ltd
    Description: Mercer Lal Specialises in CRM and Database Management. We offer Hosted or in house CRM solutions, hosted Sharepoint and Blackberry services and Sage financial software solutions.
    From:01/Jun/2009

    Job Title: Project manager
    Company: Schlumberger Information Solutions
    From:01/Nov/2009 To:01/Sep/2010

    Job Title: CRM Project Manager
    Company: Incon Quality Consulting
    Description: Goldmine, Heat, Act! Implementation Manager, responsible for installation and training to end users
    From:01/Sep/2006 To:01/Jun/2009

    Job Title: Project Manager
    Company: Contax FZ LLC
    From:01/Jan/2004 To:01/Jan/2006

    Job Title: Director
    Company: CyberPRO Ltd
    Description: CyberPRO specialised in GoldMine, Heat and CRM related Consultancy Services.
    From:01/Jan/1999 To:01/Apr/2004

    Job Title: Project Manager
    Company: 3
    Description: Hutchinson 3G (Three) were described as a new type of multimedia communications company bringing together the best of mobile telephony, internet and media to create a new communications experience. Launching their new 3G products in October 2002, my role was to manage the EDMS and CRM projects for Contact Centres in India and Glasgow. The technologies involved in this project were Tibco, Chordiant and LiveLink.
    From:01/Jul/2002 To:01/Aug/2003

    Job Title: Project Manager
    Company: Grey Archer plc
    From:01/Jan/1999 To:01/Jan/2001

    Job Title: FileNET Consultant
    Company: Gulf Computers
    Description: EDMS consultant in FileNET and ViewStar
    From:01/Sep/1997 To:01/Nov/1998

    Job Title: Lotus Notes programmer
    Company: Unipart
    From:01/Jan/1996 To:01/Jan/1997

    Job Title: IT Trainer
    Company: CPM Field Marketing
    From:01/Jan/1994 To:01/Jan/1997

    Job Title: Sales Executive
    Company: avon computers
    From:01/Jan/1991 To:01/Jan/1994

    Education Summary: Sage 50 accredited. Sage Payroll Accredited, Prince 2 Certified

      5.0
      (1)
      £45
      /hr
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    Goldmine Update Etc
    • Davidby David F.
    • Posted: 16 Jun 2011
    • 0
    • 14 Jul 2011 David F.
      David F.
      San Francisco, CA, US

      Great work, efficient and effective. Will use again!

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