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    Delphine L

    Delphine L

    Bilingual Virtual Assistant & Tutor

    Ottershaw, United Kingdom

    My name is Delphine, I am a native French speaker who has been living in the Uk for now 14 years. I am self employed and currently work as a French Tutor in Surrey (week ends)....Read moreMy name is Delphine, I am a native French speaker who has been living in the Uk for now 14 years.
    I am self employed and currently work as a French Tutor in Surrey (week ends). I offer various services as I have experience in different fields.

    I have worked in Customer services for over 14 years in the Tourism Industry but also in International technologies for well known companies.

    I have a degree in Tourism and Languages and qualifications in secretarial and administration which were obtained in France.

    My English is fluent and I can work as a French-English Translator, a Bilingual virtual assistant or on any web based projects or research including languages, my computer skills and outstanding communication.

    I am very professional and commited, you can rest assured of my reliability and ability to turn around all work in a timely manner.

    Looking forward to hearing from you.

    Area Covered: web based


    Work Experience
    -----------------

    Summary: I have worked for 7 years in a Customer Services Department within the Tourism Industry (Worldspan) as a co-ordinator and for 5 years in International Technologies (Kroll Ontrack) as a Bilingual Customer Service Executive.

    I have hands-on experience in:

    1. Sales and Customer Care: presentations, spreadsheets, templates, order processing, invoicing , follow up calls, customer care: enquiries and complaints, customer satisfaction monitored

    2. Administration/Sales rep. Assistance: contact databases, business correspondence, e-mail management and organising

    3. Web Research and Translation (English/ French), data entry, project management, translation, telephone liasion in French and english.

    I have gained a high degree of computer literacy over the years and always achieved the best level of customer satisfaction.

    I am interested in working on projects involving my native language and organising skills.
    Job Title: French Tutor
    Company: self employed
    Description: Tutoring young children privately
    From:01/Sep/2008



    Education
    -----------------

    Summary: - BEPC (A level equivalent in French, English, Geography and History)
    - BAC (Baccalaureat in Secretarial and administration with French, English and Spanish)
    - BTS Tourism and languages (2 years at University in France) working on different projects within the Tourism Industry (travel agent and tour guide)
    - CPE The Cambridge Certificate of Proficiency in English (Weybridge, Surrey)
    Degree: BTS Tourisme
    Field of Study: Tourism and Languages
    University / College: Eu, Normandie, France
    From:11/Sep/1995 To:23/Jun/1997

      4.5
      (1)
      £7
      /hr
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    customer serviceproofreadingdatabase administrationFrench <=> English translation

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    1 Day French Translation / Interpretation in Central London
    • Saraby Sara B.
    • Posted: 7 Jun 2012
    • 0
    • 14 Jun 2012 Sara B.
      Sara B.
      Kingston upon Thames, GB

      Unfortunately the job, as it was intended, was cancelled before we were able to work with Delphine, however she was prompt and efficient in supplying all information and paperwork requested prior to the start of the job (CV etc) and her referees were very complimentary about her previous work.

    URGENT: Produce telephone and email responses in French
    • Charlesby Charles R.
    • Posted: 15 Oct 2012
    • 0
      No result found
    147322178511

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