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    Andy Amos

    Andy Amos

    Technical Consultant

    Wigan, United Kingdom

    I am a very flexible and well-motivated IT professional with experience in a wide variety of everyday business needs. I have excellent ability to prioritize my work, completing...Read moreI am a very flexible and well-motivated IT professional with experience in a wide variety of everyday business needs. I have excellent ability to prioritize my work, completing it in an efficient way to meet deadlines. I am able to work on my own or as part of a team. I also am an experienced supervisor who is able to organize and train other members of staff to maintain a good standard of work. Whilst having a good sense of humour I do take work very seriously

    I can provide assistance with almost all IT support related issues.

    Server Installations/upgrades.
    Network installations/upgrades.
    Security Assessments
    Penetration Testing
    Trouble shooting assistance.
    3rd line remote assistance.

    Certifications
    OSCP: Offensive Security Certified Professional
    MCSE: Windows 2012 Desktop Infrastructure
    MCSE: Windows 2012 Server Infrastructure
    Microsoft Certified Technology Specialist 2008
    Implementing Active Directory Domain Services in Server 2008
    Configuring AD DS and DNS Integration in Server 2008
    Introduction to Windows Server 2008
    Exploring Active Directory Domain Services
    Exploring Active Directory Lightweight Directory Services
    Exploring Active Directory Certificate Services
    Exploring Active Directory Federation Services
    Exploring Active Directory Rights Management Services
    Managing & Maintaining a MS Windows Server 2003 Environment

    Area Covered: North west, Manchester, Liverpool


    Work Experience
    -----------------

    Job Title: Senior Technical Consultant
    Company: Concise IT
    From:01/Mar/2011

    Job Title: Senior Engineer
    Company: Converge-IT
    From:01/Jan/2009 To:01/Mar/2011

    Job Title: Technical Consultant
    Company: NetworkD
    Description: I worked for NetworkD as a technical consultant providing systems life-cycle management, endpoint security management, service desk, and IT process improvement solutions to organizations worldwide.

    Windows server upgrades/implementations
    Project management
    LANDesk Management Suite implementation and configuration.
    Customer training on LANDesk products
    Operating system deployment techniques using hardware independent imaging.
    From:01/Sep/2008 To:01/Jan/2009

    Job Title: Problem Manager
    Company: Alfred McAlpine - IT Services
    Description:  Setup of Problem Management function
     Ensuring ITIL Best practices
     Trend Analysis and Business reporting.
     Managing customer contact during major incidents
     Heavy involvement in change control and CAB meetings

     ITIL Problem Management Practitioner.
     Implemented LANDesk training course for new recruits, increasing profitability.
     Implemented application packaging – increasing profitability, 1st time fix resolution rate and speed which end users received software, with minimal disruption.

    Reduction of recurring incidents at the servicedesk by creation of Problem records and determining their root cause.
    From:01/Jan/2001 To:01/Sep/2008

    Job Title: Infrastructure Operations Specialist
    Company: Alfred McAlpine
    Description: Windows server 2003 upgrades/implementations
    Ownership of LANDesk product incl. deployments and upgrades
    Managed LANDesk training for all staff
    Developed hardware and software deployment methodologies.
    Looked after the top 3 clients personally
    From:01/Feb/2000 To:01/Sep/2008

    Job Title: Senior Support Analyst
    Company: Carillion plc
    Description: Desktop support of both software and hardware and also Server support for the sites in my region.
    Implementation of new rollouts/site upgrades.
    All work was managed to SLA"s
    From:01/Feb/2000 To:01/May/2003

    Job Title: PC Support Analyst
    Company: SEMA Group
    From:01/Jan/1999 To:01/Jan/2000

    Job Title: PC Technical Support Analyst
    Company: Merseyside Transport Limited
    From:01/Jan/1997 To:01/Jan/2000

    Job Title: IT Support
    Company: Manchester Truck and Bus
    From:01/Jan/1994 To:01/Jan/1996

    Job Title: Technical Consultant
    Company: A J Active Solutions
    Description: Installation of two HP Proliant ML350 G6 Rack servers and the migration of existing Microsoft Windows 2003 Small Business network to Windows a 2008 network. This included Routing and remote access configuration to Cisco infrastructure for integrated logon via RADIUS.
    From:11/Jan/2011 To:18/Jan/2011

      5.0
      (2)
      £25
      /hr
    Contact

    Skills

    network administrationnetwork securityvirtualizationvmwarePowerShell programming languageVisual Basic programming languagewindows administration

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    • Reviews
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    Someone to setup a Windows Server 2008 r2 Server
    • Tomby Tom A.
    • Posted: 10 Oct 2013
    • 0
    • 07 Nov 2013 Tom A.
      Tom A.
      Nottingham, GB

      We take this opportunity to thank Andy for all his much needed help and support with our project. He has achieved more than we set out to achieve and really appreciate all he has done. He has delivered the perfect 1 to 1 support we were looking for in a super fast time frame and look forward to future project together. Many thanks A*

    Exchange Customisation
    • Stephenby Stephen H.
    • Posted: 7 Oct 2013
    • 0
    • 11 Oct 2013 Stephen H.
      Stephen H.
      Wandsworth, GB

      Andy has been excellent on our Exchange Server Migration. As well as really knowing his stuff, he worked late and was determined to deliver us the solution we wanted, quickly and reliably.

      I would absolutely recommend Andy to anyone who needs server and MS-Exchange work doing.

    340523338135

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