Total Quality Management

• I need to pretend that I am a site quality lead and Explain how your organization can implement Total Quality Management demonstrating a thorough knowledge of Inspection, Quality Control & Quality assurance and how they intersect. (15%) Discuss in detail, the various problem solving tools & techniques used for quality improvement (15%)

3000 Words
• Incorporate a clear structure
• Use Harvard System referencing (10%)
• Use Arial or Calibri
• Font – size 12 with 1.5 spacing

Outline

Introduction: c. 1200 words
• Brief overview to the evolution of TQM
• Brief overview of Principles of TQM
• Why apply TQM
• Brief outline of tools used in TQM

Body (Must include a hypothetical example of how to apply TQM tools to a process) c. 1800 words

Conclusion: c. 500 words