Virtual PA

I run a small creative agency and require a virtual PA to help out, who will work from home. Hours are flexible between 2 and 6 hours per week. You must be available Mon-Fri, have used project management apps (or be willing to learn the ropes), possess excellent grammar and email etiquette, be punctual and committed to the role.

You'll be required to:

• Answer/route calls and take messages
• Make follow-up calls to both clients and leads
• Reply to enquiries and compose new emails
• Add subscribers to MailChimp (email marketing app)
• Create new accounts, leads and projects onto project management app
• Use CRM, create new notes and update client accounts
• Send invoices, chase late payers and update payments
• Prepare quotes and proposals

The ideal PA:

• Available 9-5 Mon-Fri*
• Connects to home/office internet connection via ETHERNET
• Uses Microsoft Outlook 2007/2010/2013
• Experience of using CRM/PM web apps
• EXCELLENT grammar/spelling and email etiquette
• Committed to their role
• Organised and doesn't forget tasks
• Not afraid of receiving constructive feedback
• The ability to maintain confidentiality
• Professional and friendly telephone manner
• Works calmly under pressure

* The successful PA will invoice for time spent on tasks (rather than hours of availability)

Proposals from non-UK freelancers, companies, agencies and those quoting over £7/hr will not be contacted.

Budget is non-negotiable