Joomla Component bug fix - 'auto' Email not sending

We have a bespoke Joomla component that is used to display training courses and take bookings:

https://www.wedotraining.com

When a booking is made (payment via Stripe) the system would notify us by automatically sending a 'Booking Pending' email (booking_pending.php) to our email address.

This has not happened since 14 June 2019 so we rely on the Stripe notification.

Other emails that are triggered by manually clicking icons within the component work fine.

The email setting was once SMST and we used a third party mailer service (sparkpostmail.com).

A number of changes have occured around or after June 2019 that may be factors:

• Some time ago Sparkpostmail become unviable and the manual emails ceased to work. Consequently the Mailer settings were switched from SMTP to PHP Mail which seemed to fix the manual sends.

• A Homepage slider component has been added.

• Joomla updates.

I would also like to see where the issue was and what code or files were changed.


As I have set the budget type to 'Per Hour', please can you give me an idea of how long it will take? I understand that this would be an estimate until FTP and other access is granted, after which you can confirm time/cost.

Thanks for looking