Remote Tech Needed for Roland DGSHAPE DE-3 Controller Reset

Title:
Need Remote Technician for Roland DGSHAPE DE-3 – Controller Reset After PC Crash

Short Description (for the job listing):
I need a technician with experience in Roland / DGSHAPE DE-3 or EGX engravers to remote into my Windows PC and fix a controller lock issue.
After a full system crash and reinstall, the DE-3 accepts “Data Received” but will not execute Start or Set Z-Origin.
This requires a controller logic reset using DGSHAPE service tools, not mechanical work.

Time required: 10–20 minutes.
Remote access available (AnyDesk/TeamViewer).

Only reply if you have experience with Roland / DGSHAPE engraving machines.