Websocket server setup issues resolved

I am currently trying to resolve issues around setting up websockets on an azure server using laravel-echo-server redis and socket.io. I have come across problems where I can not get the data to go from the back end to the front end I can see the channels broadcasting via the laravel-echo-server however I do not believe socket.io is running. I would like someone to work with me to resolve the issues around this setup so that I am familiar with where this has gone wrong and advise me on best practises with this going forwards. You will need to be confident when speaking to me with regards to these issues and able to speak english.