VoIP Dialing from Excel spreadsheet - Hyperlink help
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have already sent a proposal. Description
Experience Level: Intermediate
General information for the business: Telecoms & IT Reseller
Description of requirements/functionality: I need help creating a method that will allow a user to 'click to dial' from an Excel spreadsheet. This will work with a VoIP phone system under my control and I think can be done via two methods.
Method 1
Each user will have softphone dialler installed on their desktop (this already comes with the phone system, 3CX model). This allows full CTI, so Excel needs to integrate with this in the outbound direction.
Method2
The VoIP handsets have the ability to dial numbers using html, example string below;
http://192.168.0.1/command.htm?number=12345678&outgoing_uri=123@domain1 will dial 1234. In order to place a call from a specific outgoing line (SIP account, identity) attach "&outgoing_uri=user@domain1"
Forums advise this can be done via VBA Macros within Excel, but this is way beyond my ability.
Apologies if this brief is a little confusing.
Andy
OS requirements: Windows
Extra notes:
Description of requirements/functionality: I need help creating a method that will allow a user to 'click to dial' from an Excel spreadsheet. This will work with a VoIP phone system under my control and I think can be done via two methods.
Method 1
Each user will have softphone dialler installed on their desktop (this already comes with the phone system, 3CX model). This allows full CTI, so Excel needs to integrate with this in the outbound direction.
Method2
The VoIP handsets have the ability to dial numbers using html, example string below;
http://192.168.0.1/command.htm?number=12345678&outgoing_uri=123@domain1 will dial 1234. In order to place a call from a specific outgoing line (SIP account, identity) attach "&outgoing_uri=user@domain1"
Forums advise this can be done via VBA Macros within Excel, but this is way beyond my ability.
Apologies if this brief is a little confusing.
Andy
OS requirements: Windows
Extra notes:
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