phoenix
phoenixPhoenix - Your AI Assistant
Inactive session will be ended in 24 hours
End Session

SALESFORCE. Merge cases by subject

  • Posted:
  • Proposals: 7
  • Remote
  • #2209950
  • Awarded
Kartikeya G.Ajeet J.Aress SoftwareOptimize IT S.Pratik P. + 2 others have already sent a proposal.
  • 1

Description

Experience Level: Expert
When using mail to case functionality in Salesforce we are losing precious time merging different mails into the same case.

I need an implementation in Salesforce in order to merge/match different emails in one case using the subject line and case number instead of asking every client to reply to an case opening confirmation which has a huge number.

New Proposal

Login to your account and send a proposal now to get this project.

Log in

Clarification Board Ask a Question

    There are no clarification messages.