Remote IT Windows support on Microsoft Surface 3 for disabled brother
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- Posted:
- Proposals: 3
- Remote
- #1467061
- Expired
Description
Experience Level: Intermediate
General information for the business: Humble individual (they exist)
Description of every module: My brother has MND (motor neurone disease) and cannot use his limbs, so he uses eye tracking software/hardware to communicate via a Microsoft Surface 3 and an eye tracking device made by Tobii.
Unfortunately, although we know and understand Apple very well, we find Windows frustrating - so we need someone who can connect remotely and fix specific problems. For example:
1) We have two identical Surface tablets - we want to find a way to ensure that both machines are as identical as possible, so that if one machine 'dies' the other is ready to take over with the minimum of hassle. Like RAID server disks.
It would help if the Remote support person could use WhatsApp, as my brother can type (but NOT speak) while the other person can speak (because he can hear).
Description of requirements/functionality: If useful, I (the brother) can speak via Skype, WhatsApp or mobile (UK or Vietnam numbers).
Specific technologies required: Windows 10
OS requirements: Windows
Extra notes:
Description of every module: My brother has MND (motor neurone disease) and cannot use his limbs, so he uses eye tracking software/hardware to communicate via a Microsoft Surface 3 and an eye tracking device made by Tobii.
Unfortunately, although we know and understand Apple very well, we find Windows frustrating - so we need someone who can connect remotely and fix specific problems. For example:
1) We have two identical Surface tablets - we want to find a way to ensure that both machines are as identical as possible, so that if one machine 'dies' the other is ready to take over with the minimum of hassle. Like RAID server disks.
It would help if the Remote support person could use WhatsApp, as my brother can type (but NOT speak) while the other person can speak (because he can hear).
Description of requirements/functionality: If useful, I (the brother) can speak via Skype, WhatsApp or mobile (UK or Vietnam numbers).
Specific technologies required: Windows 10
OS requirements: Windows
Extra notes:
Francis H.
100% (2)Projects Completed
2
Freelancers worked with
2
Projects awarded
50%
Last project
14 Mar 2018
Viet Nam
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